KIMBERLY A. CONLON

** **** ***** ******, *****, CT 06418

203-***-****

ac5u6c@r.postjobfree.com

PROFESSIONAL SUMMARY

I am an accomplished practice manager who proudly maintains a highly productive, efficient and quality-driven environment at all times. I offer a vast experience in medical operations, excellent interpersonal communication skills, and the organizational savvy to run a medical practice smoothly.

SKILLS

Bookkeeping Staff Management

Electronic Health Records Effective Staff Coach

Accomplished Leader Promotes Positive Behavior

Supplies Ordering Budgeting Proficiency

Oral and Writing Communication Practice Management

Transcription Independent Judgement and Decision Making

Billing Payroll

WORK HISTORY

February 2000 - Present

Medical Practice Manager/Pulmonary Specialties/Derby, CT

Responsibilities:

●Developed close working relationships with front and back office staff

●Addressed and remedied all patient or team member issues

●Ordered all office supplies and responsible for inventory

●Developed policies and procedures for effective practice management

●Oversaw private and MCR billing, Payroll, Accounts Payable, and Accounts Receivable

●Established standards for selection, promotion and termination of staff.

●Knowledge of Quickbooks

●Reviewed customer survey information to prioritize areas of improvement

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Conlon, Kimberly

●Established staff schedules and assignments based on facility needs and equipment availability

●Created and maintained computerized record management systems to record and process data and generate reports

●Transcription

February 1987 - February 2000

Medical Practice Manager/Valley Medical Associates/Ansonia

Responsibilities:

●Supervised a team of 10 or more office personnel, 3 physicians and 1 nurse practitioner within 2 office settings

●Provided outstanding support to the entire staff which helped improve the process flow and boosted efficiency.

●Developed close working relationships with front and back office staff

●Addressed and remedied all patient or team member issues

●Responsible for hiring and training an average of 2 or more new employees per year

●Oversaw private and MCR billing and Accounts receivable

●Worked through denial of claims

●Transcription

EDUCATION

Medical and Billing Certification April 2018 - Present

Ashworth College/Online Education

Norcross, GA

Associate’s Degree June 1980

Sacred Heart University

Fairfield, CT

REFERENCES: UPON REQUEST

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