Medical Office Coordinator/Manager
Resume:
KIMBERLY A. CONLON
** **** ***** ******, *****, CT 06418
***************@*******.***
PROFESSIONAL SUMMARY
I am an accomplished practice manager who proudly maintains a highly productive, efficient and quality-driven environment at all times. I offer a vast experience in medical operations, excellent interpersonal communication skills, and the organizational savvy to run a medical practice smoothly.
SKILLS
Bookkeeping Staff Management
Electronic Health Records Effective Staff Coach
Accomplished Leader Promotes Positive Behavior
Supplies Ordering Budgeting Proficiency
Oral and Writing Communication Practice Management
Transcription Independent Judgement and Decision Making
Billing Payroll
WORK HISTORY
February 2000 - Present
Medical Practice Manager/Pulmonary Specialties/Derby, CT
Responsibilities:
●Developed close working relationships with front and back office staff
●Addressed and remedied all patient or team member issues
●Ordered all office supplies and responsible for inventory
●Developed policies and procedures for effective practice management
●Oversaw private and MCR billing, Payroll, Accounts Payable, and Accounts Receivable
●Established standards for selection, promotion and termination of staff.
●Knowledge of Quickbooks
●Reviewed customer survey information to prioritize areas of improvement
Page 2
Conlon, Kimberly
●Established staff schedules and assignments based on facility needs and equipment availability
●Created and maintained computerized record management systems to record and process data and generate reports
●Transcription
February 1987 - February 2000
Medical Practice Manager/Valley Medical Associates/Ansonia
Responsibilities:
●Supervised a team of 10 or more office personnel, 3 physicians and 1 nurse practitioner within 2 office settings
●Provided outstanding support to the entire staff which helped improve the process flow and boosted efficiency.
●Developed close working relationships with front and back office staff
●Addressed and remedied all patient or team member issues
●Responsible for hiring and training an average of 2 or more new employees per year
●Oversaw private and MCR billing and Accounts receivable
●Worked through denial of claims
●Transcription
EDUCATION
Medical and Billing Certification April 2018 - Present
Ashworth College/Online Education
Norcross, GA
Associate’s Degree June 1980
Sacred Heart University
Fairfield, CT
REFERENCES: UPON REQUEST
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