PROFESSIONAL SUMMARY
*+ years of experience in a field of IT with significance on Web/Software development and Relationship Management.
Powerful Knowledge in Software Development Life Cycle systems like Agile and Waterfall.
Experienced in all the five stage of the web development process including data gathering, arranging, planning, creating, testing and conveyance with upkeep.
Excellent analytical, problem solving, and organizational skills
Strong verbal and written communication skills
Excellent analytical skills with technical skills like SQL, HTML, CSS, JavaScript, C++, CMS, MS office(Access, Word, Excel, Power point, Outlook, Visio), Tableau
Ability to implement business needs into technology
Outstanding abilities to work in a team environment and handle responsibilities
Superior presentation skills and report-drafting abilities
Familiarity with collecting, and compiling business data, and drafting reports
Ability to work in a team environment or independently, and the flexibility to adapt in an ever-changing business environment.
KEY SKILLS
IT Software Project Management Data integration Business & Statistical Analysis
Application Programming/ Maintenance Communication Problem Solving & Critical Thinking
Bug Fixing/Maintenance Team Management Techno Functional
WORK EXPERIENCE
WordPress Developer (September 2017- November 2017)
Defined business requirements by determining the success metrics and identifying the target demographics, and understanding the project’s objectives and goals.
Created WordPress website for non-profit organization TA98.
Supporting in planning, designing, and development of business processes
Designed themes and develop plugins
Collecting, compiling, and interpreting business data and drafting report
Conducting clients' meetings, understanding and integrating their business needs into technology
Developing test procedures, test plans, and test cases for clients
Performed WordPress site testing using dummy accounts to find the bugs
Created training documents and training the client
Implementation of NEON CRM System (September 2016 – March 2017)
Worked directly with customer (B2B model) to understand the business problems and requirements of CRM strategy, which included presentations, demonstrations of the technology and meeting with the leaders of marketing and sales departments.
Implemented a new CRM system for non-profit organization Good New Partners and Chicago Hopes for Kids
Performed research and provided valuable inputs in data management process
Assisted in the development of market research analysis
Project plan consisted of client meetings, System vision, Product Backlog, User Stories, Sprint cycles, Test Plans and User Testing and Training Manuals
Implemented 3 thousand of donor and clients’ data form excel to Neon CRM
Performed CRM system testing using dummy accounts to identify bugs
Responsible for creating training documents and training the client
Resolve highly complex technical issues including Triggers, Views and Functions on highly available databases.
Ensure applications run successfully and are optimally tuned to maximize use of database system resources while minimizing impact.
Analyze, respond and monitor performance and other maintenance issues along with daily tasks.
EDUCATION
DePaul University, Chicago IL Graduated - March 2018
Bachelor of Science in Computer Science