Manager Sales

KATINA R BRYANT

*** **** *** ******, ***. C, Smithfield, NC 27577

Cell phone: 919-***-****

Email: ******.******@*****.***

A highly motivated professional with a strong desire to contribute to team efforts. A diligent worker whose goal is to increase customer satisfaction. EXPERIENCE

Hasty Mart, Wayne Oil Co., Clayton, NC - Smithfield, NC October 2015 June 2017

Assistant Manager - Fill in Store Manager

• Maintained and stocked inventory on a weekly basis and ordered new stock.

• Assisted customers with inquiries via telephone and in person.

• Maintained a clean work environment.

• Balanced safe and prepared bank deposit.

• Deposited money and ordered change from bank.

• Completed daily paperwork.

• Make work schedules.

• Performed weekly inventory.

• Checked in all vendors.

• Regulated the gathering of information for competitive gas price changes. SAS Comfort Shoes, Smithfield, NC

February 2015 – August 2015

Assistant Manager

• Maintained and stocked inventory on a weekly basis.

• Advertised and marketed merchandise on the sales floor for consumer purchase.

• Managed, verified, and balanced cash, check, and credit card transactions.

• Assisted customers with inquiries.

• Ordered merchandise on a weekly basis.

JR's Tobacco, Selma, NC

July 2012 – April 2013

Sales Associate

• Managed, verified, and balanced cash, check, and credit card transactions.

• Maintained and stocked inventory on a monthly basis,

• Advertised and marketed merchandise on the sales floor for consumer purchase.

• Operated a multi-line phone, i.e., transferred incoming calls and assisted customers with inquiries.

AT&T INC., Dudley, NC

January 2012 – June 2012

Customer Service Representative

• Responsible for troubleshooting customer related inquires relating to computer equipment.

• Shipped equipment to customers and scheduled technicians for assistance as needed.

• Routed customers via multi-lined phone to appropriate departments.

• Scheduled appointments and callbacks.

• Assisted new customers with step-by-step setup process to acquire internet service.

• Operated various computer systems to properly perform daily job functions. IZOD, Smithfield, NC

January 2011 – February 2012

Sales Associate, Retail Salesperson

• Operated cash register and balanced cash daily.

• Stocked and organized sales floor with merchandise.

• Responsible for overseeing customers with the fitting rooms.

• Assisted with customer inquiries via phone and face-to-face.

• Responsible for greeting customers and ensuring their expectations were met with a great shopping experience.

Affinity Health System, Selma, NC

January 2008 – February 2009

PCA (Personal Care Assistant)

• Visited patient’s homes to assist them with everyday tasks, such as: cooking, cleaning, and laundry.

Wal-Mart, Smithfield, NC

October 2005 – February 2008

Cashier

• Operated, verified, and balanced cash register.

• Assisted customers by locating items.

• Responsible for operating a multi-line phone by routing incoming and outgoing calls, and answering inquiries.

• Greeted customers and provided circulars as needed.

• Volunteered services to work overtime as needed to provide coverage when short staffed and during busy holiday seasons.

JR'S Tobacco – Selma, NC

October 1999 – August 2003

Retail Salespersons

• Responsible for assisting customers with purchases.

• Provided coverage for several staff members as needed.

• Verified incoming and outgoing inventory and accurately accounted for items. EDUCATION

Princeton High School, Princeton, NC

May 2003 ~ Diploma

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