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Customer Service Social Media

Location:
Houston, TX
Posted:
June 09, 2018

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Resume:

Chavani V. Carpenter

ac5tey@r.postjobfree.com

817-***-****

Strengths and Skills

Leadership, Scholarship, Dedicated Team Player

Objective: To work in a position that will enable growth and work experience, while utilizing my strong leadership skills, ability to communicate effectively and my dedication to the team environment.

Employment

Levi’s Outlet at Conroe

Stylist/ Sales Associate

December 2017 – Present

Recovers and replenishes the store, executes merchandising directives and maintains visual merchandising presentations

Understands the cultures and ensures compliance with all Values & Behaviors, as well as store operational standards

Maintains a clean store environment

Assisting customers with finding the merchandise that fits their personal needs

Amazon

Seasonal Shipping and Receiving Associate

June 2017 – August 2017

• Receive and understand work orders to determine the type and quantity of items ordered by customers

• Check items to ensure that they are in good condition and conform to quality specifications and perform packing and boozing duties

• Transport picked and packed items to awaiting delivery trucks and ensure that they are properly and safely loaded onto them

• Ascertain that all documentation regarding packed items is generated from the system and handed over to the delivery personnel

• Arrange all incoming shipments in designated storage areas per established protocols

• Keep the warehouse area clean and maintained always and perform minor repair and maintenance work on equipment such as forklifts and pallet jacks

Charlotte Russe

Sales Associate January 2017 – May 2017

Assisted store management in completing floor sets, markdowns, promotions and windows as requested

Operated cash register for customer transactions

Reduced shrink through servicing the customer and supporting a culture of honesty

Demonstrated knowledge of merchandise trends, current marketing campaigns, and in-store promotions and consistently executes marketing, promotional and visual best practices

Buy Buy Baby

Customer Service Associate May 2016 – July 2016

Processed information/merchandise through a computerized inventory system.

Communicated with associates and customers.

Accessed all areas of the store including selling floor, stock area and register.

Operated and use all equipment necessary to run a retail store.

Panera Bread

Cashier (Bakery) April 2015 – August 2015

Performed cashiering duties for Bakery customers

Serviced the Drive –thru window for to go orders

Waited on tables and delivered food for Dine-In customers

Performed nightly closing procedures

DECA (Arlington Heights Chapter)

School Store Manager August 2014 – June 2015

Managed a crew of ten store associates

Completed scheduling for store hours

Reconciled Cash proceeds for deposits

Performed counts and purchasing to maintain

adequate inventory levels

Education

Sam Houston State University _ Huntsville, Texas Fall 2015 – present

College of Humanities and Social Science

Major in Political Science Minor in Legal Studies

Dean’s List Fall 2017

GPA: 2.75

Arlington Heights High School – Ft Worth, Texas 2011 – 2015

Graduation – June 2010

Special Skills

Proficient in Microsoft Word, PowerPoint, Email, Social Media, Microsoft Desktop Publisher

Affiliations

Huntsville Head Start Child Development Center – Huntsville, Texas

Fall 2017 – Present

Active Volunteer

Assisting teachers when needed

Assisting directors in the office with paper work

Organizing and participating in events held for the children and parents

90+ hours of community service

NAACP (Unit #6816) – Huntsville, Texas

Fall 2016 - Present

Active Member

Member of the Membership Committee

Member of the Community Service Committee

DECA (Arlington Heights Chapter) – Ft Worth, Texas

Vice President of Administration

September 2013 – May 2015

Elected as a DECA Officer for the 2014-2015 school year

Competed in the 2015 DECA International Competition

Orlando, Florida

Won DECA 2015 State and District Competition for the Ronald McDonald House Community Service Project

Managed the DECA School Store 2014-2015

Won DECA 2014 District Competition for Financial Literacy Project

References Available Upon Request



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