Data Analyst Customer Service

Husniyyah Akhtab

Phone: 917-***-****

E: ***********@*****.***

Linkedin.com/in/Husniyyah-Akhtab

PROFESSIONAL PROFILE Data Analyst who undertakes complex assignments, meets tight deadlines and delivers superior performance. Over 10 years of diverse and refined experience as a Data Analyst. Specializing in data analysis, documentation analysis, data archiving, updating information and preparing source data. Financial Service Professional in Transaction Cost Analysis. Practical knowledge in corporate finance. Operates with a strong sense of urgency and thrives in a fast- paced setting.

WORK EXPERIENCE

Data Coordinator

Luxe Event Planning New York July 2010-Current

Provide marketing coordinator sales data to determine seasonal event and wedding marketing campaigns.

Liase with clients to identify their needs and to ensure customer satisfaction. Review project documents and make necessary provisions.

Create ideas, organize facilities and manage all events. Meet with clients and their team, book locations, entertainment, staff and cleanup.

Data Analyst

State Street Bank New York 2000-2014

Analyzed business procedures and problems to refine data for electronic data processing

Conferred with personnel of organizational units involved to ascertain specific output requirements such as types of breakouts, degree of data summarization and formats into a fixed format that is used for a transaction cost analysis product

Ran over 300 reports quarterly with constant contributions to client satisfaction ratings

Conducted financial analysis to support senior leadership with developing the business segments long range financial plan

Reorganized and streamlined database of domestic indices to provide intra-quarterly returns

Provided personalized client support and Risk Analysis Hedge Fund portfolios for the month end reporting

Within 6 months in Risk Management took on and organized one of the company's largest clients Teachers Retirement System Hedge Funds (TRSHF) valued at $128.5 billion with $1,459,293 participants

Education

Drake College of Business 2002

Certification/ Business Management

Alison

Certification/ Human Resources 2014

Certification/ Psychology 2015

Certification/ Customer Service 2015

Technical Skills

Proficient in Microsoft Office Suite- Advanced Excel -Word- PowerPoint- Adobe- Bloomberg

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