Customer Service Manager

CV

OBJECTIVE

I am passionate about helping people and this is a perfect opportunity and career path I can do so. I am willing to work long hours, overtime and shifts. I am hard working and eager to learn more everyday.

MS OFFICE

CARGO SPOT

HERMES

* STRATEGIC THINKER

* GOOD COMMUNICATION SKILLS

* ATTENTION TO DETAIL

* PLANNING SKILLS

* PROCESS IMPLEMENTATION

* STRONG LEADER

* PROVEN HANDS ON EXPERIENCE

* ALWAYS WILLING AND OPEN

FOR CHALLENGES

* THRIVES IN PRESSURIZED

ENVIRONMENTS

ACHIEVEMENTS

I CREATED A MORE EFFECTIVE DISPATCH PROCEDURE FROM SCRATCH WHICH DRAMATICALLY IMPROVED THE PROCESS AND DIRECTLY, POSITIVELY IMPACTED ON THE MONTLY PROFIT OF THE COMPANY.

COENIE VAN STADEN

WAREHOUSE MANAGER

RECEIVING OFFICER

EXPERIENCE

WAREHOUSE MANAGER • 3J’S COMPUTER SUPPLIES • JUNE 17-CURRENT

•Receiving of stock and stock management

•Dispatching stock to multiple branches.

•Dispatching stock to customers.

•Managing of stock and ensure efficient space utilization

•Managing driver incentives.

•Oversee receiving, warehousing, distribution and maintenance operations

•Evaluating of drivers.

•Evaluation and Managing of warehouse staff.

•Adhere to all warehousing, handling and shipping legislation

•Administration of POD’s and waybills.

•Customer service – liaise with clients and suppliers

•Quality checks on products, and warehouse conditions and safety.

RECEIVING OFFICER • MENZIES AVIATION SA CARGO • SEPT 14 – MAY 17

•Acceptance and Screening of Cargo – receive in good undamaged order

•Signs, maintains and documents records regarding inspection, receipt, issuance and remaining balances of stock

•Confirms that orders contain the correct item/supplies and that it corresponds with documentation

•Sort of orders as necessary for correct priority

•Labelling of items with id numbers, quantity and description

•Recommendations on replenishment of stock

•Checking of Dangerous Goods

•Checking of AVI (Live animals)

•Customer service

RECEIVING AND DISPATCH OFFICER • DVN • AUG 13 – AUG 14

•Receiving and dispatching of products

•Signs, maintains and documents records regarding inspection, receipt, issuance and remaining balances of stock

•Confirms that orders contain the correct item/supplies and that it corresponds with documentation

•Sort of orders as necessary for correct priority

•Labelling of items with id numbers, quantity and description

•Managing of stock levels

•In charge of dispensing

•Sales

•Customer service

EDUCATION

CERTIFICATES:

GRADE 12 SENIOR CERTIFICATE WITH MATHS - 2011

CARGO TRAINING ACADEMY – KEMPTON PARK

DGR CAT 6

DGR CAT 8

AVI LIVE ANIMAL REGULATIONS

MANUAL HANDLING

AIRSIDE SAFETY

HUMAN FACTORS

CARGO SECURITY

Copies of Certificates and references to be made available on request

Contact this candidate