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Customer Service Incoming Sales Help Desk

Location:
Phoenix, Arizona, 85019, United States
Posted:
June 11, 2018

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Resume:

John Kleppan

Warehouse Manager

Phoenix, AZ *****

ac5t5t@r.postjobfree.com

602-***-****

I started working in 1974 in the construction industry. (Carpentry and Tenant Improvement). In 1981 I began working an inside sales order desk position with heavy phones, detailed product knowledge and customer support requirements. Manual inventory control progressing to an IBM System 36. Hired by one of my customers in 1986 to measure and bid commercial and residential cabinet and countertop jobs in the greater Phoenix area. Returned to my past employer and worked there on the order desk, reception, purchasing, custom door shop scheduling, and eventually worked in the warehouse becoming the warehouse manager. I was the primary substitute for the company's Operations Manager when he was absent. I only left Rugby IPD Corp. after 17 years due to a life-threatening illness with post-surgical complications that barred me from my previous duties. I wish to re-enter the work force and put my life experience and dedication back to productive use. Work Experience

Warehouse Manager

Rugby Industrial Products Distribution

January 1990 to March 2008

Duties:Inside sales, inventory control, material handling, shipping, receiving. Load and unload truck and railcar shipments. Planned the layout and logistical flow of the warehouse. Devised and implemented load plans for scheduled route deliveries on a daily basis. Built custom residential entry doors.

Estimator

Wilson Laminates

July 1986 to June 1989

Duties:Measure jobs and prepare bids for residental and commercial Kitcen and Bath countertops, cabinets and fixtures. I was responsible for schedule and setting appointments to measure the jobs when ready, and I also worked as the installation sceduler. Inside Sales Representative

Western Laminate Distributors - Phoenix, AZ

March 1981 to June 1986

Duties:Recieve and process orders over the phone and at the will call counter. Record inventory transactions manually before we transferred to a computerised inventory system. Conduct a semiannual physical inventory.

Trim and Interior Remodeling Carpenter

CEGAP, INC

January 1974 to June 1979

Duties:Install interior trim packages, doors, closets, decorative trim in residential homes. Remodel retail spaces to suit tenant requirements.

Education

Arizona State University

1981 to 1982

High School Diploma

Thunderbird High School

1974 to 1979

Skills

ASSEMBLY, FORKLIFT, ORDER ENTRY, SCHEDULING, TELEPHONES, Logistics, Shipping Receiving, Shipping

Additional Information

Skills:

order entry, pc builder, door assembly, scheduling, Keyboard: 10-Key Style, Telephones (Less than 10 Lines), Forklift



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