PAMELA WHITLEY
********@*****.***
To Utilize my knowledge and abilities to be a productive team member, and to learn any new skill necessary to improve my performance so that I can be a valuable asset to my employer.
EXPERIENCE
1/16/17 – PRESENT
MEDICAL RECORDS SPECIALIST, Ironwood Cancer & Research
Performing medical record releases in an efficient, accurate and courteous manner while following the laws and guidelines regarding the HIPAA privacy act. Effectively communicating with patients, disability companies and law offices regarding records, billing invoices and payments.
Follow up and monitoring all of the above, for the best outcome possible for all parties involved.
3/1/16 – 1/16/17
Document Tracking Specialist, Brookdale Home Health
Requesting / obtaining patient records and documents needed to complete insurance claims.
Incoming and outgoing phones. Filing documents, maintaining communication with physician
Offices, patients, hospitals etc. regarding documentation.
4-2012 to 2-26-16
Medical Records Specialist, Ironwood Cancer & Research
Answering phones, maintaining patient records, performing medical record releases, scanning and encountering records into patient’s charts. Any other duties as needed.
EDUCATION
1993
G.E.D., self/Library
JULY 1995
CERTIFICATE OF COMPLETION, Tarrant County College
National certification for Surgical Technologist
SKILLS
Attention to detail
Team player
Always open to learning more
Respect for others
Respect for rules and guidelines
If I am going to do something, I want to do it right. And if I don’t know how, I will ask and research it until I find the best way possible to complete my task at hand.