Microsoft Office Data Entry

YVETTE LEE

**** ******** ****** • Lorain, Ohio **055

Mobile: (440) 434 – 0923 • Email: ************@*****.***

ADMINISTRATIVE OFFICE PROFESSIONAL

EDUCATION AND PROFESSIONAL SKILLS

Bilingual

Keyboarding: 88 wpm

Microsoft Office Certified: Word

Microsoft Office Certified: PowerPoint

Microsoft Office Certified: Excel

10 Touch Key

Accounting

Computerized Accounting

- Quickbooks

Project Management

Word Processing

Graphics Presentation

Desktop Publishing

Help Desk Essentials

Document Production

Business Law

Integrated Office Procedures

Interpersonal Communication

EDUCATION

OHIO BUSINESS COLLEGE – Sheffield Village, Ohio March 2018

Associates Degree – Administrative Office Professional

Member of National Technical Administration Honor Society

EXPERIENCE

RAYMOND JAMES – Westlake, Ohio March 2018 – April 2018

Receptionist

First point of contact for clients

Data Entry

Scanning

Answer and direct phone calls to proper department

Maintain welcome center

Mailed out quarterly statements

RITE AID PHARMACY Westlake, Ohio February 2012 – March 2018

Pharmacy Technician

Enter prescriptions into systems

Assist customers and dispense prescriptions

Shipping/Receiving

Recalls and Outdates

Measure, count, label, mix, record and input prescription information

Reshelf medications

Outbound and inbound calls

Assist Spanish speaking customers

UNITED CONSUMER FINANCIAL SERVICES Westlake, Ohio May 2007 – February 2012

Bilingual Data Entry/Instant Credit Clerk

Data Entry

Processed credit phone calls and applications

Checked contract for correct terms and accuracy

Recommended two software changes to instant credit screen to save time and improve efficiency

Verified qualified contracts with customers

Translated and verified information with Hispanic, Spanish-speaking customers

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