Engineer Management

Wellington G. Mora Dominican Republic, Santo Domingo

**********@*****.*** Cel: 809-***-****

TECHNICAL KNOWLEDGE

ITIL, Joomla, Drupal, Wordpress, HTML, XML, PHP, JAVA, CSS, TCP, IP, Cisco, VPN, Acquia, New Relic, Gomez Monitoring, MySQL.

Performance focused technology executive, consistently delivering revenue growth and driving highly strategic business initiatives to support corporate goals. Innovator in launching strategies, programs, and services to boost performance, capture new revenue opportunities, and expand into new channels. Recognized for building and developing mobile applications and websites to motivate active team members to improve and execute on new mission, meet or exceed operation metrics and deliverables.

Accomplished bottom-line executive with extensive experience in General Management. Research and Development, Product Management, and Strategic Planning. Highly perceptive understanding of business priorities; team player dedicated to managing operations and projects flawlessly while actively contributing to business development and revenue producing activities.

EXPERiENCE

Business System Analyst August 2013 – August 2014

Edwards Lifesciences, Dom. Rep

• Planning related to the tasks associated with business analysis and the software development lifecycle (waterfall, iterative, Agile).

• Stakeholder Analysis is conducted to identify the stakeholders who will be impacted by the change and understand their influence and authority levels.

• Risk assessment using methods to identify risk, probability, impact and how to mitigate those risks.

• Facilitation skills for meeting management, and requirements workshop planning and management.

• Elicitation such as questioning techniques to gather information at the right level of detail and scope to represent all of the stakeholder’s needs, and the ability to ask questions that lead to an understanding of the business need rather than what they want.

• Manage Requirements to understand the requirements change process, and traceability.

• Communicating Requirements including the use of presentation skills and the ability to create a requirements package.

• Organizational Analysis to identify current capabilities and identify opportunities for improvement.

• Utilizing various modeling techniques such as process modeling, data modeling, system modeling.

• Interface analysis, the understanding of technology infrastructure and how it interconnects, including sharing data to achieve a business goal.

• Writing requirements using different approaches such as use cases, activity diagrams, sequence diagrams and state charts, data dictionaries, class or entity relationship diagrams.

• User experience, knowing how a user interface helps the user to successfully complete a task, also known as usability.

System Administrator August 2009 – January 2010

Ministerio de Educación

• Maintaining system

• Verify that peripherals are working properly

• Quickly arrange repair for hardware in occasion of hardware failure

• Monitor system performance

• Create file systems

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• Install software

• Create a backup and recover policy

• Monitor network communication

• Update system as soon as new version of OS and application software comes out

• Implement the policies for the use of the computer system and network

• Setup security policies for users. A sysadmin must have a strong grasp of computer security (e.g. firewalls and intrusion detection systems)

• Documentation in form of internal wiki

• Password and identity management

Sales Engineer – Consultant Engineer January 2015 - Actual Netsol, Soluciones de Redes, S.R.L

• Designer and implementation consultant of:

• Data Center

• Electrical Protection System and uninterrupted energy

• Structured Cabling System Cobber and Fiber Optic

• Routing and Switching

• Circuit Closed Television System

• Network Management

• Access Control System

EDUCATION

Ingeniería en Tecnología de la información y comunicación January 2010 – August 2013 Universidad Iberoamericana, Rep. Dom

Tecnólogo en Redes de la Información September 2007 – August 2010 Instituto Tecnológico Las Américas

CERTICATIONS

• CompTIA A+ Certified

• Cisco Certified Network Associated

• COBIT

• ITIL

• SQL Administrator

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• Systimax Installation and Maintenance

• Panduit Certified Installer

• Sistimax SCS Design and Installation

• PCE (Peplink Certified Engineer)

• Leviton Design and Installation

• Ruckus Wise (Wireless Solution Engineer)

• Axis Design and Installation

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