NANCY DELLAMADDALENA
**** ******** ***** **, ******, GA 30080 404-***-****
*****.**************@*****.***
Professional Summary
Over 20 years’ experience in administration, office management and executive support across various industries. Skill set includes event and project management, client relations, extensive calendaring/scheduling, creating documents utilizing MS Office, domestic and international travel arrangements, and office management. Strong interpersonal skills and ability to work with all levels of an organization.
Professional Experience
FREELANCE ASSISTANT WHOLESOME TUMMIES NOVEMBER 2017 – PRESENT
Provide support to Franchise Owner
Production and delivery coordinator
CONTRACT EXECUTIVE ASSISTANT HOULIHAN LOKEY JUNE – AUGUST 2017
Provided temporary administrative support to Managing Director
Organized travel and maintained calendar
Attended weekly management meetings
Prepared expense reports for Managing Director and Financial Advisory Services team (FAS)
Created new Opportunities for FAS in Salesforce, researched companies and initiated conflict checks
Utilized Salesforce including opportunities, engagements, SIC codes and call
Prepared client billing
Assisted with internal office moves
Coordinate meeting with both internal and external stakeholders
SENIOR ADMINISTRATIVE ASSISTANT TRANSUNION 2011 - 2017
Provided professional and confidential administrative support to the Senior Vice President
Served as executive’s gatekeeper and worked independently in a busy, fast-paced environment
Managed calendar, arranged international and domestic travel, and completed expense reports
Maintained Disaster Recovery and Atlanta Crisis Management Plan
Accepted receivables and submitted data for purchase and asset tracking
Produced account payable vouchers and tracked all vouchers
Event planning and project management for the Employee Action Committee (EAC)
Security coordinator for restricted and public distribution lists and eTime
Project coordinator for new security system and video conference room
Oversaw vendor relations, records retention & facilities management
Planned Town Hall Meetings including MS PowerPoint presentations, video conferencing and Associate Recognition Awards
Atlanta Employee Onboarding Ambassador (HR trained/E-Verify Certified)
Created and updated quarterly Scorecards
Created and maintained employee organizational charts
OFFICE MANAGER/EXECUTIVE ASSISTANT INTERGRAPH CORPORATION 2006 - 2010
Managed daily office operations
Coordinated building/tenant issues with building management and all employees
Maintained and enforced company policies and procedures
Processed employment documents for new hires and submitted to the Human Resources for further processing
Managed office space needs, including office growth and space build out
Coordinated social and business functions for the local office (conferences, meetings,
holiday celebrations and marketing outings)
Oversaw professional office appearance
Secured sponsorships for annual international users' conference
EXECUTIVE ASSISTANT ACUITY BRANDS 2004 - 2006
Reported to CEO and General Counsel
Managed CEO’s calendar, travel logistics, correspondence, expenses and checking account
Helped coordinate annual leadership forum meetings and Acuity Board of Directors meetings
Brainstormed with and assisted CEO with PowerPoint presentations
Handled unwanted calls from vendors and solicitors, defusing customer complaints and forwarding to appropriate
service representative
Managed all facets for Acuity Brand Lighting’s sponsorship of and customer golf event with
The PGA Tour Championship:
•Reviewed and edited contract for CEO
•Coordinated services such as accommodations and transportation for guests; facilities,
•catering, signage, and set-up of Marquee
•Coordinated details with PGA event staff
•Selected and assured proper placement of Acuity Brands Lighting advertisement in
•PGA spectator guide and program
•Disseminated promotional materials
•Trained and supervised volunteers and support staff
•Conducted post-event evaluations to determine how future event could be improved
EXECUTIVE ASSISTANT AIR SERV CORPORATION 2003 - 2004
Managed Chairman’s schedule, including travel arrangements and meetings
Managed Chairman’s personal and professional finances
Composed correspondence for the Chairman
Organized 700-piece mailing of personal Christmas cards to staff from the Chairman
Secured cover and articles about Chairman’s beach home in national
Real Estate magazine profiling luxury homes
Organized office holiday party
EXECUTIVE ASSISTANT GREY GLOBAL GROUP 2001 - 2003
Assistant to the Chairman and President of this global public relations company
Interfaced with high-level client personnel and national and international staff
Facilitated smooth operation of 80-person:
•Assisted with planning and execution of office move
•Organized office events and functions, including international conference
•Ordered and maintaining office supplies, stationery and business cards
•Worked with office equipment vendors
•Managed office parking for all employees
•Acted as liaison to building management to resolve workplace issues
•Ordered gifts for staff and clients
Managed multiple tasks simultaneously; organizing and prioritizing under pressure
Prepared billable time and expense reports for company President
Managed correspondence, executive schedules, created and maintained files
Education
Secretarial courses
Davis College, Toledo, OH 1983
Computer Skills
Microsoft Office Suite (Word, PowerPoint, Outlook, Excel and Visio), eTime (ADP), PeopleSoft, SharePoint, Concur, Salesforce
Computer savvy and not intimidated by unfamiliar software
Type 70 wpm