Customer Service Forklift Operator
Resume:
Clarence E. Woods
**** ********** **** **, *******, TX, 77014
**************@*****.***
Objective:
Possess solid computer skills. Excellent working knowledge using, WordPerfect, Microsoft Word,
Microsoft programs. Ability to train, motivates, and supervises customer service employees. A
team player, acknowledged as "Total Quality Customer Service Professional." Proficient in Forklift
operation (standing and sitting) Synopsis of Achievements OSHA 29 Compliant Certification
1941.178-Forklift Operational K205743 Utilizing persuasion/mediation skills. Proactive planning led to notable increase in morale in all departments. Created customer satisfaction survey, drastically reducing potential problems. Strive for positive results and team player's attitude.
Amazon Warehouse Associate:
Performs a huge variety of duties including deciphering work orders
locating merchandize in storage locations, and picking and packing them for shipping to awaiting customers.
Operate forklifts,pallet jacks, cherry pickers and walkie-riders
Understands the different aspects of production, and adheres to strict safety and quality standards.
HVAC Technician/ Warehouse Personal
General Function:
Performs a variety of standard to moderately complex technical tasks related to installing, maintaining and repairing heating, cooling, ventilation and related systems.
Characteristic Duties and Responsibilities:
Investigates problems and performs repairs on various mechanical and electrical equipment in heating, cooling and ventilation systems.
Performs preventative maintenance on various mechanical and electrical equipment in heating and cooling systems.
Monitors and inspects heating and cooling systems to ensure continued proper operation.
Locates, picks up, and delivers parts required for department needs.
Assists in monitoring the work of lower level HVAC mechanics by providing instruction and training, serving as information resource and reviewing completed projects.
Checks and changes air filters on a regular basis.
Assesses drain problems and performs any needed repairs.
Installs humidifiers into system and connects water and drain pipes.
Determines amount of airflow required to keep carbon dioxide at a safe level; ensures this level is maintained.
Reporting Relationships: Direction Received: Reports to the Supervisor of Maintenance Trades. Direction Given: Responsible for directing and monitoring the work of student and/or temporary employees with some supervisory responsibilities such as monitoring and reviewing the work of lower-level employees.
Forklift Operator / Warehouse Personal
Proficient in Forklift operation (standing and sitting)
Employment
General Labor July 2016
Primate Construction Inc. Houston, TX
Job description includes but not limited to: cleaning and preparing a job site, loading and delivering
materials, and using a variety of tools and machines such as blowtorches, forklifts, levels, lifts,
power drills, grinders, saws, pressure washers, and water spraying equipment. Laborers set up and
take down ladders, scaffolding, and other temporary structures. They help carpenters, masons, and
other specialized contractors.At road construction sites, general laborers may control traffic. They
set up markers, cones and barricades and may flag vehicles to control the flow of traffic.
Shift Manager-Inventory Specialist Jan 2012 to Jan 2014
Wal-Mart
Work with large groups of sales professionals, responsible for staff and corporate accounts.
Support sales reps and designated to leading my team.
Quickly and effectively solve customer challenges.
Maintain quality control
REACH LIFT OPERATOR Jan 2007 to 2008
EC Air Conditioning & Heating, LLC
FORKLIFT DRIVER
Stand up and Sit down Composition of loads and load stability Senior care
services Assist patients with day to day medical or personal living capabilities for the disabled
and elderly.
Maintain a vigorous surrounding in the home Keep records of everyday activities and health
information regarding each client and patient Maintain daily log of hours worked and things
needed.
Cultivate environment needed. Warehouse environment
Synopsis of Achievements
OSHA 29 Compliant Certification 1941.178-Forklift Operational K205743
Utilizing persuasion/mediation skills.
Proactive planning led to notable increase in morale in all departments.
Created customer satisfaction survey, drastically reducing potential problems.
Strive for positive results and team player’s attitude.
More than 7 years’ successful experience in customer service and support with recognized strengths in account maintenance, problem-solving and trouble-shooting, sales staff support, and planning/implementing proactive procedures and systems to avoid problems in the first place. Posses solid computer skills.
Excellent working knowledge using, WordPerfect, Microsoft Word, Microsoft programs.
Ability to train, motivates, and supervises customer service employees.
A team player acknowledged as “Total Quality Customer Service Professional.”
planning/implementing proactive procedures and systems to avoid problems in the first place. Posses solid computer skills.
Education:
Graduating class of Barbara Jordan High School
Received certification from Everest institute in HVAC Refrigeration and heating ventilation
2001-2002
References Furnished Upon Request
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