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Professional Experience Management

Philadelphia, PA
June 07, 2018

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Experienced Scrum Master with a deep understanding of Agile methodologies: Scrum and Kanban.

Professional Experience

Cerner Corporation Malvern, PA

Titles: Sr. Project Coordinator September 2016 – Present

Program Coordinator May 2016 – September 2016

Business Analyst April 2016 – May 2016

Role: Scrum Master / Agile Team Lead

Serving as Scrum Master / Agile Coach / Team Lead for Soarian Financials Claims 4th Level Support team.

oOrganize and facilitate scrum ceremonies including daily standups, retrospectives, and reviews.

oCapture and utilize metrics (i.e. cycle time, lead time, test automation percentages, etc.) to identify opportunities for improvements within the team, and to forecast delivery dates using historic data.

oCollaborate with Strategist and PM related to release / service pack planning and road mapping exercises.

oManage cross-team dependencies driving resolution of internal and external conflicts, and blocks.

oParticipate in user story breakdown exercises with the goal being to deliver value early and often.

oTrack and manage work on Kanban board, limiting WIP, and managing flow.

oServe as the face and voice of the team to management, and the face and voice of management to the team.

Leading organization-wide and enterprise-wide improvement efforts.

oLead workgroup to identify an enterprise-wide solution backlog management tool and process.

oFacilitate and plan Agile Meetups for Malvern based associates as a member on the Agile Meetup Board.

oDrive organizational-wide retrospectives for Project / Release demos on behalf of Release Management.

oServe on the Leadership Board for Cerner Early Professionals.

University of Pennsylvania Philadelphia, PA

Immunization Compliance Representative March 2014 – October 2014

Ensured all incoming students received the university required immunizations, working closely with U.S. and International immunization records, titers, and lab reports updating student database as necessary.


Drexel University Philadelphia, PA

College of Nursing and Health Professions Class of 2016

Bachelor of Science in Health Services Administration Cumulative GPA: 3.20

Minor: Business Administration

Leadership Achievements, Awards and Certifications

Reduced and managed defect backlog from 40+ to below 10, the lowest queue across Revenue Cycle Solutions.

ICAgile Certified Professional (ICP) July 2017

Cerner’s High Five Award April 2017

Awarded for leading a Malvern based Agile Meetup focused on Modern Agile.

Cerner’s Rising Star Award April 2017

Nominated for Rising Star Award having lead Enterprise-wide Retrospective

Drexel’s Society of Future Health Leaders (DSOFHL) March 2015 – June 2016

Served as the President (2015-16) and received Leap Forward Leader award (2016)

Macy Undergraduate Leadership Fellows Program (MULFP) September 2015 – April 2016

Focus: to lead authentically, understand group dynamics, strengthen cultural awareness, enhance soft-skills, and promote inter-professional collaboration.

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