Training and Development Specialist
Resume:
Robert (Ed) Campbell, EdD, MS, M.Div.
Hayfield, Minnesota 55940 • 618-***-****
******.**.********@******.*** • www.linkedin.com/in/robert-ed-campbell
SUMMARY
Organizational Development & Culture Specialist with strong Emotional Intelligence (EI) with an EdD in Leadership and 10+ years of experience guiding organizations through culture change, conflict transformation, team development, and leader growth. Social Construction theorist skilled in uncovering the belief systems, narratives, relational patterns, and quantitative indicators that shape organizational behavior. Designs and facilitates developmental programs, conducts qualitative assessments, and partners with leaders to co-create healthier and more effective systems. Passionate about applying theory to practice through evidence-based consultation, learning design, and collaborative inquiry.
CORE COMPETENCIES
Emotional Intelligence (Self-Awareness, Social Awareness, Empathy, Relationship Management)
Quantitative Research & Instrument Design
Statistical Analysis & Survey Development
Organizational Development & Effectiveness
Culture Assessment & Culture Change
Leadership Development & Coaching
Change Management
Conflict Transformation & Mediation
Qualitative Research & Sensemaking
Instructional Design & Adult Learning
Facilitation & Team Development
DEIB & Belonging Practices
Process Consultation (Schein)
Narrative & Social Construction Approaches
EDUCATION
EdD in Leadership (2025)
Saint Mary’s University of Minneapolis – Minneapolis, MN
Research Focus and Competencies: Developed and validated a quantitative instrument measuring organizational social construct typologies; skilled in data analysis, instrument reliability/validity testing, and translating findings into organizational insights.
MS in Conflict Management (2014)
Kennesaw State University – Kennesaw, GA
40-hour Mediation Training, Certificate in Organization & Justice
M.Div. (1996)
University of Dubuque Theological School – Dubuque, IA
BA in Philosophy/Religion (1987)
Bethany College – Lindsborg, KS
PROFESSIONAL EXPERIENCE
Austin Public Schools — Substitute Teacher (2019–Present)
Applied emotional intelligence to manage classroom dynamics, respond to student needs, and foster psychologically safe learning environments.
Applied developmental conflict and social construction methods to improve communication and classroom culture.
Collaborated with teachers to strengthen consistency, engagement, and relational dynamics.
Introduced motivational and adult-learning strategies (e.g., ARCS model).
Facilitated conflict resolution among students using developmental approaches.
Teacher on Call — Substitute Teacher (2017–2020)
Used emotional intelligence when opportunities arose to support and coach teachers, support conflict situations, and build trust with diverse classroom groups.
Practiced Transactional Analysis and Johari Window methods to improve interpersonal communication.
Supported culture shaping, classroom management decisions.
Delivered training sessions including conflict styles and motivational approaches.
Trinity Lutheran Church — Director of Children, Youth & Family Ministries (2016–2017)
Demonstrated emotional intelligence in guiding volunteers, managing group emotions, and navigating sensitive cultural dynamics.
Led committees, volunteer groups, and staff.
Designed training, curriculum, and large-group presentations.
Identified cultural tensions, facilitated conflict transformation, and reorganized administrative systems for clarity and alignment.
Five Guys — Shift Manager (2011–2016)
Leveraged emotional intelligence to build team culture, resolve interpersonal conflicts, and motivate staff effectively.
Increased sales by 3% annually for six consecutive years through culture development and customer experience improvement.
Authored leadership and staff development program based on Appreciative Inquiry and hospitality training programs.
Built a healthy peer culture emphasizing teamwork, caring, and accountability.
Supported new store opening through staff training.
Pastoral & Organizational Leadership Roles (2002–2010)
Beaver Island Christian Church • Peace Church • 1st Congregational Church
Applied emotional intelligence to support organizational healing, mediate identity-based tensions, and foster trusting relationships across stakeholder groups.
Led culture change processes in organizations experiencing identity conflict, transition, or deep-rooted organizational tensions.
Conducted qualitative assessment to understand organizational narratives, value systems, and relational patterns.
Designed instructional materials, facilitated workshops, and improved communication pathways.
Mediated conflicts, restored community relationships, and developed leaders within the organization.
Guided committees, volunteers, and teams through change management processes.
Youth Services International — Teacher/Counselor (1997–2001)
Utilized emotional intelligence to guide youth through conflict, build rapport, and support developmental growth.
Oversaw chaplaincy program and chaired team creating a core developmental program component.
Designed and piloted program curriculum; trained staff in implementation.
Worked with youth to develop pro-social behavior through relationship-building and positive peer culture.
Taught classes in anger management and victim awareness.
INSTRUCTIONAL DESIGN & PROGRAM DEVELOPMENT
Designed leader and staff development training based on change management theory.
Authored curricula for education, workplace training, leadership development, and hospitality.
Developed an organizational typology instrument as part of EdD research.
Created conflict management workshops and facilitated group learning experiences.
SELECTED IMPACTS
Improved sales growth trajectory (Five Guys) and strengthened customer-focused culture.
Reconciled major organizational conflict representing one-third of a congregation.
Elevated staff and volunteer engagement through redesigned communication and program systems.
Improved team functioning in multiple organizations through conflict transformation processes.
TECHNICAL & PROFESSIONAL SKILLS
Excel (statistical analysis)
SurveyMonkey (survey design & data collection)
Minitab (reliability testing, item analysis, validity testing)
Quantitative Instrument Design
Statistical Interpretation & Reporting
Qualitative Research Methods
Program Evaluation
Microsoft Office Suite
Learning Design Tools
Organizational Assessment Tools
www.linkedin.com/in/robert-ed-campbell
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