AFROJA AHASAN
SOFTWARE TEST ANALYST/QA MANUAL/AUTOMATION TESTER/SQE
Cell : 347-***-**** // Email : ********@*****.***
CAREER OBJECTIVE
Software/QA/Test Engineer with competency & practical experience creating & maintaining Test Plans, Test Cases & Test Scripts for web-based, client-server and mobile applications throughout the phases of SDLC. I’m currently seeking a challenging opportunity in as QA/Manual/Automation/Mobile Test Engineer/Analyst
TECHNICAL TOOLS
Operating System: Windows XP, Windows 7, Mainframe, Android, Apple/Mac OS, iOS
Language & Network : HTML, CSS, JavaScript, Java, SQL, PL/SQL, J2EE, C, C++, VBScript, RoR, Python, PHP, TCP/IP, Telnet, HTTP, FTP
QA/Testing Tool: HP Quality Center/ALM, HP QTP/UFT, HP Sprinter, Trello, TestComplete, SnagIT, Android Studio, Jira, Appium, Zaplin, BrowserStack
Databases: Oracle, SQL, TOAD, SQL Developer, PL/SQL, SQL Server 2000, DB2
Tools & Browsers : MS Office, Sharepoint, MS Projects, Visio, IE, Firefox, Safari, Chrome, Opera, Jenkins, Lucidchart, InvisionApp, Xcode, GitLab
EDUCATION
Masters of Commerce Management, National University, Bangladesh
Bachelor of Commerce National University, Bangladesh
PROFESSIONAL OVERVIEW
Hands-on experience on performing test activities throughout the phases of SDLC, STLC & Bug Life Cycle
Competent in designing Test Plans, Test Cases and from Use Cases, User Stories, Mockups/Wireframes
Proficient performing Functional, Integration, Regression and System Testing for Web & Mobile apps
Expertise using various Test/Defect Management tools - HP QC/ALM, Sprinter, Jira, TestComplete
Able to create reports for management on Defects, Test Status, Execution, Regression Coverage
Backend/Database Testing experience using SQL against Oracle, MySQL, DB2
In depth understanding of SDLC, Methodologies, Test Planning, Test Design, Test Execution & Reporting
Experienced various development environments -Waterfall, Iterative, Agile/Scrum & XP
Ability to prioritize, solve complex tasks and recognize and escalate risks without supervision
Advanced proficiency with Oracle & MySQL and writing SQL queries to validate data
Proven abilities to work with diverse team of individuals with different needs and objectives
Strong Manual Testing proficiency using best practices and leveraging any test management tools
Ability to work in fast-paced environment and interact effectively with onsite & offshore team members
Excellent experience in working on highly dynamic Agile env and participating in Scrum and Sprint Meetings
Highly focused & goal-driven to meet the pressures of rapid turnaround with high quality output
Self-managed & ability to adjust competing priorities & allocate time as necessary to get the job done
Excellent verbal and written communication skills in expressing ideas clearly to individuals and groups
Ability to work independently and resourcefully in a highly multi-tasking environment
PROFESSIONAL EXPERIENCE
Software Engineer in Test
Fuzz Productions, NY August 2017 - February 2018
Designed, developed and wrote Test Plans, RTM, Test Cases and Test Scripts from project documents
Attended working sessions with Devs, PM, Design and QA team throughout the phases of SDLC
Participated in Sprint Planning Meetings to better provide testing supports based on Devs Backlog Story Point
Participated in the Daily Stand-ups to update team about QA activities, next tasks and possible blockers
Performed Cross-browser Testing on various browsers and OSs using BrowserStack for Potbelly
Increased Mobile Test Cases & performed Regression Testing for Shake Shack on both iOS and Android
Used Android Studio, CouldApp, Appium and Xcode for various mobile test activities for numerous projects
Reviewed wireframes and prototypes created in InvisionApp for Shake Shack, Potbelly and Tulerie projects
Worked very closely with Developers in reproducing Issues within Jira and running Regression Test Suite
Create and prioritized Mobile Test Cases for execution & automation for Tulerie and Shake Shack
Used Slack to communicate with team members and joining group meetings
Managed newest & most frequently used iOS and Android devices into Confluence for test execution
Used Jira as central location for Test Cases and Defect management for all projects
Extensively used Jira for logging, reporting and tracking defects from Issues tab and tracked them to closure
Performed E2E Mobile & Regression Testing on Shake Shack which received W3 Awards Silver Winner
Executed mobile test activities on physical mobile devices & versions – iPhone, Samsung Galazy, HTC
Software Test Analyst
Merck & Co., NJ October 2014 - May 2017
Designed, developed and wrote Test Plans, RTM, Test Cases and Test Scripts from project documents
Participated in formal and informal Walkthrough Reviews & KTs throughout the phases of SDLC
Defined test methods and created test plans for MerckConnect, MerckEngage & Mobile App projects
Maintained & enhanced Project Test Plan & Test Execution Reports and QA Monthly Reports
Performed Mobile & Regression Testing for iManage Migrain, MyHealthMatters apps using PerfectoMobile
Used Sharepoint & HP QC/ALM as repository for Test Plans, Test Cases, Test Scenarios and Test Scripts.
Create comprehensive and well-structured test plans and test cases for mypet.com and GoodStart Minutes
Developed Actions, Functions and performed Regression Testing for major releases using HP QTP/UFT
Collaborated with Devs early on in the testing process to develop Test Cases and Scripts for parallel projects
Performed functional, integration and system testing of applications and reports on Mobile Apps
Applied through selection process of Test Cases to convert to Test Scripts using HP QTP/UFT
Maintained effective communication with the project software engineers on project testability & RTM
Wrote SQL queries to check data integrity & validity against Database for MerckConnect products
Worked very closely with dev team throughout SDLC & BLC to verify & triage Defects via HP QC/ALM
Performed User Acceptance Testing (UAT) with SME in UAT environment prior to Prod release
Represented QA team in Daily Standups to update the status of testing, defects & automation coverage
Provided on-call support during releases with on-shore and off-shore teams on weekends/after-hours
Quality Assurance Tester - IS
Fletcher Allen Health Care - UVM Medical Center, VT February 2012 - August 2014
Reviewed requirements specs and technical design documents to provide test estimations & deliverables
Ensured that requirements stated are correct, unambiguous, and verifiable by working closely with BA & SME
Developed Test Case & Script for MyHealth Online, Symptom Checker, Pay My Bill, Claims and EDI
Used HP QC/ALM for logging & reporting Defects along with steps to reproduce and best practices
Created and executed Test Scripts & Test Cases using HP QC/ALM & HP QTP/UFT for parallel projects
Actively worked with Dev team to verify Defect fixes and updated Defect status in HP QC/ALM
Performed System, Regression, Smoke and User Acceptance Testing (UAT) for MyHealth Online portal
Assessed existing Test Case repository and selected Test Cases for Regression Testing and maintain RTM
Used SQL queries in Oracle to validate data of Doctor Finder, My Chart, Appointments, Pay My Bill
Automated existing Manual Test Cases in HP QTP/UFT using Functions, DT, DP & advance VBScripting
Provided detailed Defect reports exported from HP QC/ALM and presented to project team on weekly basis
Participated in project meetings to provide updates on testing deliverables, testing milestones
Performed functional, data validation, and created robust Regression Suite for online UVM Symptom Checker
Performed Cross-browser Testing & Manual Testing on various browsers & OSs using BrowserStack
Participated in after business hours testing and production support as required
QA Tester
Office Depot, FL November 2010 - January 2012
Worked with Devs, PM, BAs to continually support and perform test activities throughout the SDLC phases
Performed Manual Testing extensively using HP QC/ALM & BrowserStack for Cross-browser Testing
Wrote Test Cases & Test Scripts for My Office Depot, OD Anywhere and Order Tracking after reviewing Design and Technical Specs for through test coverage
Designed and created test conditions and scripts in building test automation framework with offshore team
Identified and reported high-severity Defects & SCRs to QA Lead with best practices for further assessment
Supported Prod deployment and performed User Acceptance Testing (UAT) along with SMEs
Performed Manual Testing by analyzing Requirements, soliciting & designing Test Case, and logged Defects
Arranged meeting with Subject Matter Experts (SMEs) and Developers to understand web features
Create comprehensive test plans for Manual and Automation Testing for online My Office Depot
Attended Daily Stand-up Meeting with the development & offshore teams and provided QA update
Actively used HP QTP/UFT to create automated suite for Regression Testing & increase test coverage
Properly communicated bug severity, escalated and prioritized accordingly based on the severity and impacts
Performed Backend Testing, data retrieval and validation using SQL queries on Oracle by TOAD
Managed multiple test environments, and followed best practices of testing across various environments