IT Manager

El.MoatazBillah Mohamed Sayed

El.Tawfeqeya, Mostafa El Nahhas

Zone 8, Nasr City, Cairo, Egypt

Egypt: +20-111-****-*** / +20-100-***-****

E-mail: *******@*******.***

Synopsis Microsoft Certified Senior IT professional, backed by 20+ years of insightful experience, including 12 years of International tenure (USA, Algeria and KSA).

Strong exposure in IT Management, Infrastructure Management, Information Security & Troubleshooting

Leading IT Operations including installation & maintenance of computer hardware, software and networks.

Comprehensive experience in networking LAN, WAN, VOIP communications, Networking devices administration and maintenance in multi-platform environments.

Building strategic Information Technology plans & roadmaps to align with the organizational business objectives.

Efficient Team Leader & Player, combining communication, interpersonal & problem solving skills with analytical, decision making and leadership capabilities to enhance organizational objectives.

Visionary leader with a minute eye for details and an aptitude to apply analytical skills in order to attack the root cause and solve problems at hand Working SIEMENS AG, New Capital Combined Cycle Power Plant History 12/2016 – Present IT Manager Cairo, Egypt

IT Infrastructure and Systems Delievery

Data Centers Installations, maintenance and support

VPN’s and IT/DATA Security Policies Creation & Implementation

VOIP Connectivity Design, Implementation & Support

CCTV (IP Systems) Design, Installation & Support

WiFi Enterprise Networks, Design, Installation & Support, including Indoor, Outdoor, PTP and PTMP

Orascom Construction Industries,

09/2012 – 10/2016 Country IT Manager Jeddah, Saudi Arabia 01/2010 – 08/2012 IT Manager Alger, Algeria

08/2008 – 12/2009 IT Projects Coordination Sec. Head Oran, Algeria

Define IT strategy and plan for overall improvement of Information Technology.

Design, develop, implement and coordinate systems, policies and procedures.

Oracle/ERP implementations Coordination & Support

Coordinate IT staffing, including hiring, supervision, scheduling, training, professional development and discipline along with performance appraisals.

Direct operational IT planning, including projects planning and allocation of manpower resources.

Coordinate with Project Managers with regards to system requirements, specifications, costs and timelines.

Directing/ managing information Systems and End-user computing, network operating systems deployment, monitoring, maintenance, upgrades & support.

Rendering help desk and technical support services.

Creating/ implementing disaster data recovery plans for all business applications.

Ensure security of data, network access and backup systems.

Handling budget with ensuring cost effectiveness.

IT solutions research along with systems and infrastructure improvements recommendations.

Negotiating/ selecting technology vendors, outsourcing, consultant contracts and service agreements.

Securing data & voice connectivity (WAN/LAN) between head office and all project sites along with HQ in Egypt and other countries.

Optimize resource utilization and restructure the IT department when needed. Working History Consolidated Contractors Company, CCC 01/2006 – 08/2008 Algeria Area I.T. Coordinator Alger, Algeria 03/2003 – 12/2005 Egypt Area I.T. Coordinator Cairo, Egypt

Management of Network Connectivity (WAN/LAN) between area office and all projects premises along with HQ

Management of internet Connectivity (WAN) & replication of different softwares in area office and other local projects.

Installation & administration of MS-Windows 2000/ 2003 Active Directory.

Installation & administration of MS-Exchange 2000/ 2003.

Installation & administration of MS-WinSUS.

Installation & administration of MS-ISA2000/2004/2006.

Management of the new required software & hardware implementations.

Management of Domain users accounts & security including proxy/ISA policies.

Desktop/Technical Support Management.

Implementing, supporting and maintaining Building Management Systems

(BMS/SCADA), along with data processing (PLC/DDC)

SQL 2000/2005 Installation & Administration.

Management of all new projects implementations, administration and support.

Management of all projects systems backup, restore & disaster recovery.

Ensure security of data, network access and backup systems.

Handling budget with ensuring cost effectiveness. Working History Astra Travel S.A.E.

09/2001 – 02/2003 I.T. Manager Cairo, Egypt

Analyze, design & build I.T. Infrastructure.

Hardware & Software requirements assessment.

Implementation & administration of Windows NT 4.0 & 2000 networks

Installation & administration of MS-SQL server 7 & 2000

Installation & administration of Domino Server & Lotus Notes

Installation & administration of MS-Exchange server 5.X, 2000

Management of the company’s LAN/WAN & internet connectivity.

Management of Network Connectivity, Win 98/ NT/ 2000/ XP

Management of the company’s Aviation systems (Galileo & Amadeus).

Management of the new required software implementations.

Domain users accounts management including proxy policies.

Desktop/Technical Support Management.

Systems backup, restore & trouble shooting.

Phillips Petroleum, Bartlesville, Oklahoma, USA

NT/Network Administrator & Desktop Support

07/2000 – 08/2001

Mashareq Int’l for Interior Design, Cairo, Egypt

I.T. Supervisor / NT Admin.

10/1995 – 07/2000

Esso Suez Inc. Petroleum co., Cairo, Egypt

PC Support & Helpdesk

05/1994 – 10/1995

IT Forte

Operating Systems & Platforms:

MS Windows Server AD (2012, 2008,

2003)

MS ADFS

MS Windows 10, 8, 7, Vista & XP

MAC OS & Server

Mail Servers:

Domino Server 9, 8, 7, 6, 5.x & Lotus Notes

MS Exchange Server 2010, 2007, 2003 & 2000

MDaemon 9, 8, 7, SMTP

MDaemon LDAP & GroupWare

VOIP:

Cisco Call Manager 9, 8, 7, 6.x

3CX Server & Client

DLink IP-PBX Producs

Cisco IP Phones (MCCP & SIP)

Web & Mail Filtering:

Dell Sonicwall Web & Mail Filtering

Surfcontrol Web & Mail Filtering

Sentian N2H2 Web Filtering.

Symantec Web Security for ISA

Corporate AntiVirus:

Kaspersky, McAfee & Symantec

Symantec Web & Mail Security

Trend Micro Office Scan, Server Protect

Trend Micro Scan Mail and Web Protect

Corporate Faxing:

Castile FaxPress Fax Servers

Captaris Right Fax for Domino & Exchange

Extra Fax for Domino & SMTP

MDaemon Relay Fax

Backup and Disaster Recovery:

Acronis

Veeam

Symantec

Virtual Machines:

VMware vSphere, ESXi, Servers,

Workstations & Fusions

MS HyperV, Virtual Server & Virtual PC

Hardware:

Cisco Routers/ Switches

DLink Routers/ Switches/ Firewalls

Dell SonicWALL Firewalls

Data Centers;

Rack Installations & Management

Cable Installations & Management

Data centers cleaning & Maintenance

Education

Sadat Academy for Management Sciences, Cairo, Egypt B.Sc. Management, Major in Management of Petroleum and Power Institutes 1990 – 1994

Ain Shams University, Cairo, Egypt

Graduate Studies Diploma in Computer Science and Information Systems 1994 – 1996

Personal

Info

Date of Birth: 28’th January 1972

Languages: English, Arabic and fair French

Reference: Available on Request

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