Network Engineer, CCNA
Resume:
Josh Hollandsworth
Raleigh, NC 27612
*************.****@*****.***
EDUCATION
Wake Technical Community College Raleigh, NC (August 2015-present)
●Taking classes toward A.A.S. degree in Network Technology (est. completion Q1 2019)
●Completed classes for CCNA Certification; will be taking classes for CCNP Certification
●Completed classes related to Microsoft IT Professional Certification
●Completed classes related to CompTIA A+ Certification
SKILLS
●Cisco Certified Network Associate (April 2018)
●Experience configuring dynamic routing protocols (EIGRP, OSPF, BGP, and RIP)
●Experience configuring VLANs (usage of DTP and VTP dynamic protocols)
●Experience with other CCNA-level skills:
Configuration (both manual and dynamic) of Etherchannels; management of commonly-used Spanning Tree Protocols (PVST+ and RPVST+); configuration of GRE VPN tunnels; DHCP and NAT configuration and management; WAN topologies and concepts; Quality-of-Service fundamentals; management of AAA protocols (RADIUS and TACACS+); First Hop Redundancy Protocols (HSRP and VRRP); and network management protocols (Syslog, SNMP, and NTP)
●Very familiar with Microsoft Windows Operating Systems (XP through 10)
●College-level understanding of configuration and administration of multi-user network environments using Windows Server 2012 R2
●Strong knowledge of skills and concepts related to CompTIA A+ certification (will be taking certification exam soon)
●Moderate knowledge of some Linux distributions (Ubuntu, Debian, and their variations)
●Experience providing Computer Desktop Support (selection and configuration of hardware, installation of OS, and routine software maintenance operations)
●Proficient in Microsoft Office (Word, Excel, and PowerPoint)
●College-level understanding of SQL (Structured Query Language)
●College-level understanding of Python (Programming Language)
●Skilled in typing 70-80 words per minute with no errors
●Balanced approach at work (considering needs of the client, coworkers, and company)
●Strong background in customer service (effective communication, problem-solving on a whim, friendly and welcoming attitude)
●Obtained Private Pilot’s License; trained in Class B Airspace
EXPERIENCE
Delhaize Group Raleigh, NC (September 2017-present)
Deli/Bakery Clerk (Food Lion)
●Assuring guest satisfaction in all situations
●Maintaining a clean/safe work environment and food prep area
●Maintaining a supply of ready-to-buy hot food and cold sandwiches
●Assisting other departments as needed
Alex Lee Inc. Garner, NC (December 2014-April 2017)
Chicken Kitchen/Deli Clerk (Lowes Foods)
●Prepared hot food throughout shift, including large orders
●Kept track of routine opening and closing duties
Target Raleigh, NC (October 2012-December 2014)
Cashier, Cart Attendant, and Food Server
●Rang customers up with speed, efficiency, and accuracy
●Balanced cash drawer
●Practiced safe food handling protocol
●Provided guests a lasting positive impression of the store before they left
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