Constance Boyd
***********@*****.*** 917-***-****
Experience
WellCare- New York, NY 2/2018- 5/2018
Maintained spreadsheets thoroughly and accurately
Researched within the company’s claim systems to assist abstractors in identifying provider locations
Coordinated with provider offices to verify information, transfer documents, schedule onsite visits
Requested medical records from facilities/providers via telephone, fax and mail
Made PowerPoint presentations for various internal meetings
United Healthcare- New York, NY 1/2017-5/2017
HEDIS Administrative Assistant (Temporary)
Maintained spreadsheets thoroughly and accurately
Coordinated with provider offices to verify information, transfer documents, schedule onsite visits
Provided administrative and telephonic support for the Quality Improvement department in order to meet deadlines regarding medical records
Disseminated meeting minutes and created slide presentations for team meetings
Requested medical records from facilities/providers via telephone, fax and mail
Anthem- New York, NY 11/2007- 7/2016
Executive Assistant- Empire Blue Cross Blue Shield (6/2014-7/2016)
Supported the Medicare Eastern Region Quality/Medical Management Executive Team
Maintained calendars; scheduled meetings, travel, teleconferences
Assisted with HEDIS
Provided administrative assistance to Medicare and Medicaid administrative assistants
Participated in fund raising events
Prepared and followed-up on travel and expense reports
On boarded and orientated new associates
Volunteered at re-enrollment events
Maintained office supplies and equipment
Attended and transcribed information from meetings
Created and administrated SharePoint sites
Prepared PowerPoint presentations for Quarterly Business Meetings
Administrative Assistant- Amerigroup (11/2007-6/2014)
Supported the Medical Directors and VP’s of Healthcare Management (Medicaid)
Ordered and distributed office supplies while adhering to a fixed office budget
Drafted biweekly time sheets for executives and employees
Participated in major fund-raising campaigns
Assisted with QARR/ HEDIS
Opened and properly distributed incoming mail
Weill Cornell Medical College- New York, NY 5/2003-5/2006
Senior Secretary
Supported the Chairman of Neurology
Edited manuscripts for various medical journals
Compiled data for neurological trials
Maintained office supplies and equipment
Greeted numerous visitors, including VIPs, vendors and interview candidates
Reconciled and processed expense reports for internal and field personnel
Education
NYU School of Continuing Education
Hunter College High School
Skills
MS Word, Outlook, Excel, Visio, PowerPoint, PeopleSoft, Concur