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Customer Service Assistant

Location:
Norman, OK, 73072
Posted:
June 06, 2018

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Resume:

J H

**** ********** *****, ******, ** ***** H: 918-***-**** ac5r47@r.postjobfree.com

Talented Owner with excellent marketing, customer service and facility oversight skills and more than 5 years of experience. Highly effective and comfortable working with people at all levels in an organization. Seeking a management position with a business establishment in Oklahoma City Area. I am motivated to learn new trades and skills. Interested in growing a career and fostering leadership capabilities.

Operations management

Client service

Coaching and mentoring

Relationship building

Verbal and written communication

Project management

Inventory control practices

Troubleshooting expert

Project management skills

Basic computer skills

Supervisory experience

Fast learner

Good communication skills

Safety knowledge

Basic math and measuring aptitude

Budget administration

Customer relationship building

Owner, 01/2014 to Current

Jenna's Commercial Cleaning – Norman, Ok

Provided extensive Cleaning Services and Customer Service to clients in the Commercial Cleaning and General business sectors.

Interpreted clients' needs and introduced services that would perfectly fit those requirements. Operated equipment such as Varnish and Carpet Cleaning Machines. Medical Recods Clerk, 03/2005 to 12/2009

Norman Clinic – Norman, OK

Entered details such as payments, account information and call logs into the computer system. Worked directly with doctors and nurses to achieve proper filing of patients medical charts and records. P S

S

W H

Research Analyst, 08/2004 to 06/2005

Zoning Info Inc – Oklahoma City, OK

Researched and updated all required materials needed for firm and partners. Responded to customer requests via telephone and email. Analyzed departmental documents for appropriate distribution and filing. Copied, logged and scanned supporting documentation. Performed initial client assessment and analysis to begin research process. Worked directly with City Zoning Officials to achieve proper zoning requirements for customers properties. Obtained documents, clearances, certificates and approvals from local, state and federal agencies. Post Closer/ Commercial Closing Assistant, 08/2000 to 03/2003 Stewart Abstract and Title – Oklahoma City, OK

Entered details such as payments, account information and call logs into the computer system. Worked directly with attorneys and closers to achieve accurate information regarding land title. Researched and updated all required materials needed for firm and partners. Responded to customer requests via telephone and email. Analyzed departmental documents for appropriate distribution and filing. Verified data integrity and accuracy.

Responsible for running data trace reports by running the program and checking all information accurate. Also responsible for bringging it to the attorneys attention is there was a lien or other discrepancy. Associate of Arts: Business, 2007

Oklahoma City Community College - Oklahoma City, OK E



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