Manager Service

ANIRUDH PALLATI

Email: **************@*****.***, Phone: 614-***-****

QUALIFICATION SUMMARY

4+ years of IT experience as Storage Technical Expert in Storage Area Network (SAN), data Warehousing/centers and disaster recovery.

In-depth understanding of operating systems, servers, and enterprise applications, as well as their compatibility with storage architecture, business goals, and technology strategies

Experience in install the Netapp FAS 3000/6000, EMC ISILON, EMC VNX series including Data Fabric Manager.

Exposure with troubleshooting bugs and involve necessary teams to bridge call to resolve issue within SLA.

Expert in designing change implementation plan for Netapp upgrades (Ontap, Disk and Shelf upgrades)

Expert in Planning and upgrading Ontap version both 7-mode and cluster mode as per Standard Operating Environment (SOE) on whole environment.

Working with Service-now for the implementation of ITIL Process including Incident, Problem, Change, Release, Knowledge Management, Release management & CMDB.

Superior communication, analytical, organizational, and presentation skills.

TECHNICAL EXPERTISE

Platforms: Linux, Unix, Mac OS, Windows XP/Vista/7/8/10

Networking: SAN, LAN/WAN, Network Attached Storage (NAS), TCP/IP, VPN, NFS/SMB/ CIFS/SCSI protocols, Brocade switches/directors, Multi-Protocol Router (MPR)

Storage: NAS and SAN

Servers: VMWare, HPUX

Backup Application: Veritas Netbackup, Commvault.

EDUCATION

Trine University – Fort Wayne, IN MSc Information Studies May 2018

University of Bolton – Bolton, UK MSc Business Information Systems June 11

CVSR College of Engg – Hyd, India BTech Computer Science May 09

PROFESSIONAL EXPERIENCE

Infosys Ltd – Pune, India May 14 – July 2016

Client: Telstra, Aus

Configure Storage solution in SAN/NAS environment

Configured and managed the Aggregate, volume and qtree in storage system

Configured Disaster Recovery site for business-critical applications using snap mirror.

Performed necessary upgrades on Netapp (7 mode and Cluster mode) and Isilon OneFS to bring in accordance with SOE (Standard Operating Environment) to any avoid bugs.

Designed and Implemented Disaster Recovery Solution with RecoverPoint, VMAX AND VNX.

Implementing EMC ViPR in the Environment

Migrated 200 TB of data from Netapp to Isilon using isi_vol_copy tool under Prod and Non-Prod environment.

Configured and managed backup as per client requirement on Snap Protect and Commvault Simpana.

Troubleshoot performance issues on Netapp and Isilon.

Worked on SAN Routing LSAN for Brocade

Provisioned new storage on VMAX Auto provisioning and Virtual provisioning along with Architecture design and Implementation

Designed change implementation plan for Disk, Shelf and service processor upgrades for whole platform (58 nodes)

Harvested new shelf and creating new aggregates for both 7-mode and cluster mode.

Planned and upgraded Ontap version both 7-mode and cluster mode as per Standard Operating Environment (SOE) on whole environment (over 60+ nodes).

Performed OneFS rolling upgrade on 24-node cluster.

Generated different environment health reports and fixed any potential issues proactively.

Attended CAB (Change Advisory Board) meeting and taking approvals from all the stakeholder of Business-Critical applications for the critical changes and upgrades.

Configured routine tasks for health checks and configuration miss-match.

Assisted the Team lead with daily QA tasks, attended project meetings, walkthroughs and QA status meetings

Involved in writing test scenarios using design documents such as Functional specification document.

Ensured that the application performed up to requirements.

Coordinated with vendors for Hardware issue and getting it fixed.

Created Knowledge base articles for any new non-regular issue, so that team can use it as a reference for future use.

Implementation of ITIL process including incident, problem, change, knowledge and CMDB for better ITSM on Service-Now.

Developed the forms, workflows and sync between Problem, Incident and Change with CMDB.

Have been responsible for development of change Process like Propose Change, Freeze and Standard Maintenance Window by creation of tables, forms, Workflows and Business rules.

Environment:

FAS2040, FAS2240, FAS3040, FAS3140, FAS3170, FAS3210, FAS3240, FAS3270, FAS6080, FAS6210, FAS6240, FAS6280, V-SERIES FILER'S, EMC ISILON, EMC VNX, ServiceNow.

Reed Consultancy – Manchester, UK OCT 11 – JUN 13

Client: HSBC Plc

Monitoring of NAS and SAN environment

Handling NetApp FAS 2020, FAS 3020, FAS 6030, FAS6080 and FAS 2700 Series Storage

Creation of new cifs, NFS shares

Handling Volume / Snapshot full issues.

Working on inodes Full issues.

Creation of new iscsi, FCP luns and group.

Monitoring of Snap mirror between Source and DR

Faulty disk replacement

Monthly Report of all activity

Troubleshooting of problems related to CIFS, NFS shares and ISCSI, FC Lun.

Creation of new aggregates, Volumes and qtrees

Creation and scheduling of snapshots as per requirement

Configuration of LUN for Aix and windows servers with host toolkit setup on host side.

Configured Deduplication of volume

Configured NDMP for Tape Backup

Environment:

FAS2040, FAS2240, FAS3040, FAS3140, FAS3170, FAS3210, FAS3240, FAS3270, FAS6080, FAS6210, FAS6240, FAS6280, V-SERIES FILER'S.

ACHIVEMENTS

i-Star award for a stellar performance and critical contribution in achieving organizational goals in 2014-2015.

Better Together Award for demonstrating commitment to ensuring customers are advocates of services.

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