Non voice
Resume:
KAVITHA V
Contact No. :
E-mail :
************@*****.***
Personal Details:
Date of Birth: 21.08.1995
Sex: Female.
Father’s Name: Venkatesh M
Marital Status: Single.
Mother Tongue:Tamil
Religion: Hindu
Nationality: Indian.
Languages Known:
English.
Tamil.
Kannada.
Hindi Telugu(Manageable)
Permanent address:
#18, 3rd Main, 3rd Cross,
K G NAGAR BULL TEMPLE ROAD
CHAMRAJPET
BANGALORE-560019
Objective
Aim to learn and gain experience in a progressive organization. Looking for challenging and exciting opportunities, this calls upon one’s abilities and gives a considerable degree of independence and responsibility. I want to work with a company that nurtures and develops talent and provides a facilitating environment to foster performance.
Academic Chronicle
Qualification
Institution- Board/University
Year of Passing
Percentage Degree
AKASH International Business Management College
2016
78%
PUC
Delhi National Board
2013
69%
SSLC
Neharu School
2011
67%
Work Experience
Company: Vertex
Years : 1 year
Designation: CSA(voice process)
Company: Cubix, Intelnat
Years : 4months,8months
Designation: CSA
Job Description
Handles incoming calls or inquiries from prospective customers or clients
Assists customers effectively by solving customer disputes
Provides customer additional information or explains services
Discusses products offered and ensures customer satisfaction
Tactfully handles confrontational or stressful interactions with the public
Completes data entry as required
Accurately captures customer information
Creates and maintains service reports
Computer Skills
MS office, Excel, Power point, C, C++, Java(basic), UNIX, data structures, RDBMS.
Strength
Good communication, Interpersonal and leadership skills, target and team oriented
Good level for grasping new things
Systematic Approach, quick adaptability to new technologies
Hardworking and Creative.
Adaptable to any environment.
Tackling the situations and finding the best solutions.
Declaration
I, hereby declare that all the information provided above is true to the best of my knowledge and belief.
Place: Bangalore
Date: 08.05.2018
(KAVITHA V)
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