Customer Service Employee Relations

KATHY WELLINGTON

Circleville, OH ***** 740-***-****

**********@*****.***

SENIOR-LEVEL ADMINISTRATIVE PROFESSIONAL

Executive Support Confidentiality Customer Service Top performing Senior-Level Administrative Professional with extensive experience providing top-notch clerical support in daily operational and administrative functions within high profile government and academic settings. Demonstrated capacity providing comprehensive support for a diverse array of professionals such as State Representatives and department programs. Highly adept in scheduling meetings, coordinating logistics/travel, and records management. Consistently adhere to utmost confidentiality in handling sensitive materials. Exemplary communication skills and excels in demanding, fast-paced environments.

Relationship Management

Information Gathering

Strategic Planning & Analysis

Calendar Management

PR & Media Relations

Database/Records Management

Meeting Support

Document Creation

Special Projects

Collaboration

Event Planning & Execution

Problem Resolution

P ROFESSIONAL E X P E R I ENCE

OHIO HOUSE OF REPRESENTATIVES, Columbus, OH 1988 – 1995 & 1998 – Present State Legislative Aide to State Representatives

Support daily administrative and PR needs for various State Representatives including Connie Pillich, Lou Gentile, Todd Book, Peter S. Ujvagi, Kathleen Chandler, Wayne E. Coates, Charles A. Wilson, Jr., Karen M. Doty, Donald P. Czarcinski, and Ronald J. Suster.

Serve as a direct liaison between Representative and public.

Plan, coordinate, and executive high profile fund raising events including facilities, invitations, food, special entertainment, and guest speakers.

Regularly research and arrange information on public issues for committee meeting and reports.

Disperse designated office information with various media, including press releases and weekly columns.

Manage and maintained extensively busy calendars.

Develop and hone a broad array of compute, software, and equipment skills. OHIO STATE UNIVERSITY, Columbus, OH 1995 - 1998

Personnel Officer I – Medical Center, 1996 - 1998

Developed, managed, and maintained corrective action database.

Maintained employee relations files and schedules, adhering to strict confidentiality practices. Secretary – Ohio State University Advocates Program, 1995 - 1996

Drafted and prepared Ohio State Advocates Newsletter

Planned and coordinated Advocates Annual Meeting.

Recruited new members to the Alumni Association.

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