Customer Service Manager

Krista Bullard

*** **** ***** ****, *-*, Fitzgerald, GA 31750 (229) ***-***************@*****.***

Objective:

My goal is to become associated with a company where I can utilize my skills in the field of retail and gain further experience while enhancing the company’s productivity and reputation. I am a hard worker who can be relied on to complete tasks accurately and independently. I possess strong interpersonal skills with the ability to act as a resource for, provide customer service to in a courteous manner, and work effectively with diverse groups of people at various levels.

Professional Strengths:

Retail sales and management

Possess excellent interpersonal and team management skills

Good problem solving and decision-making skills

Customer service

Inventory Management

Loss Prevention

Professional Experience:

Cato Fashions, GA (April 2006 - June 2012)

Assistant Manager

Ensured smooth store operations

Provided initial training for new hires

Prepared operations reports and store financials

Assisted with basic accounting duties

Monitored inventory of store and placed orders as necessary

Responded to customer complaints in a professional and timely manner

Collaborated with manager on various projects

Monitored store cleanliness and safety

Completed store audits

South Georgia Oral Surgery, GA (July 2012 - December 2012)

Office Assistant

Verified insurance benefits

Contacted customers to obtain or relay account information

Data entry and filing patient charts

Answer phone and schedule appointments

Worked with confidential information and maintained confidentiality

Technical Skills:

Microsoft office

Retail Software

Social Media

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