Program Manager
Resume:
San Jose, CA *****
******@*****.***
Dawn Doan Pham
CAREER SUMMARY
10+ years finance and project tracking experience in a professional office setting supporting senior level management/executives.
Extensive experience planning and organizing projects key issues, problems, approaches, performance metrics and resources.
Proficient in MS Office Suite (Excel, Word, PowerPoint, Outlook, Visio). SKILLS
Strong written verbal communication skills, as well as organizational, problem solving and analytical skill set.
Customer focused mentality with high level of enthusiasm and energy to meet customer’s expectations and ensure satisfaction.
Research, gather and analyze complex data to prepare reports, proposals, and presentation materials using various software applications.
Windows applications including Project, Excel, Word, PowerPoint, Outlook, Visio, and Management tools (QuickBooks, Meeting Maker, the Accounting Program “Great Plains Dynamics”).
Experience with record keeping and data management using Oracle, Cognos and familiar with large scale centralized database such as Calyx Point, STAR (Sales Tools and Reports). PROFESSIONAL EXPERIENCE
Sanmina, Inc – San Jose, California 2016 – present Program Manager
Programs: Manage top tiered networking accounts – Control, track & report program status throughout program life cycle. Oversee all cross functional groups to ensure completion of all commitments made relative to program development timeline, delivery and quality. Serving as the liaison between customer, factories, CSR’s & Sales team to facilitate the resolution of any planning/ordering conflicts. Review and provide all reports(WIP, OTD) to customers and management; Monitor and provide forecast to management; Manage master price list, active P/N’s & allocated splits agreement; Analyze and track all upcoming material intercompany demand; Weekly meetings with Customers & intercompany to review backlog, understand demand & and ensure split quantities are met; Manage RFQ and Customer BAAO/SCP databases Sanmina, Inc – San Jose, California 2012 – 2017
Sales Operations Analyst
Projects: Monitored adhoc projects requested by senior management; Define the scope of the project in collaboration with all departments involved; Determine the timeline of activities/goals needed to successfully complete the project; Determine the resources required to set the department budget
Weekly Sales Analysis: Revenue analysis on a weekly basis which includes - Revenue and variance analysis by each of the 5 PCB plants; Bookings and variance analysis by each of the 5 PCB plants; Quick turn revenues for each of the 5 PCB plants; Revenue by customer; Unit and Panel Pricing by customer; Margin analysis by customer; Sales Growth Meetings by Plant/Customer/Sales Person
Forecasts Consolidation: Work with Executives, managers & sales team to submit a total PCB Division forecasts; Forecast by each of the 5 PCB Plants - By Customer and by Part Number; Budget variances in total and by plant, customer and Sales Person
Reporting to Executives: Weekly Sales Consolidation; Sales Growth opportunities by plant/customer/part number; Quarterly QBR Business Development consolidation and reporting Sanmina, Inc – San Jose, California 2010 – 2012
Financial Analyst I
Fixed Assets Management: Collect/manage/monitor/consolidate/analyze various inventory management reports (such as Excess & Obsolete sales reports, Cycle Count reports, Physical Inventory, Asset Based Lending reports, Prepaid backups, Excess Elimination Tracking, Hubs templates, Customer due to due from reports) to turn in to Finance Manager and Executives
Forecast, Planning & Analyze: Monitor, consolidate and assist in quarterly/monthly FP&A end close process (P&L, Department/Division Budgets, Division Forecasts, Financial binders, Capex, Bridge Analysis, etc) to ensure timely submittal to the executives. Create templates, collect & make any changes to any Forecasts, Budgets. Update EDW Master file for company’s plant hierarchy, plant roll-up/plant division controller list. Understand the FP&A process to write up working instructions. Collect and consolidate equipment leasing information from all plants. Collect Loaded Labor Rates from plants to consolidate and review.
Trimble Navigation Limited – Sunnyvale, California 2007 – 2010 Executive Finance Coordinator
Supported Executive V.P of Finance: Managed project staff according to the established policies and practices of the organization; Ensured that personnel files were properly maintained and kept confidential; Monitored all budgeted project expenditures;
Treasury: Monitored daily cash management such as pulling up bank reports, preparing daily wire transfers, maintaining outgoing wire logs & Incoming Receipts/Outgoing Disbursement logs; Reconciled banking transaction activities; Assisted in treasury processes & procedures; Prepared check requests.
Consolidations/Technical Accounting/Revenue: Monitored BS flux analyses and Tie-downs for monthly close; Created monthly cash flow reports; Maintained monthly cash flow proceeds; Maintained the T&C Revenue confirmations log & contracts.
Purchase Orders: Generate and track all PO’s for finance. Reconcile all PO’s for closeout. PFS Mortgage – San Jose, California 2005 – 2007
Office Manager
Finance: Helped implement and maintained the billing process, budget spreadsheets for company’s expenses and revenue, payroll; Responsible for payroll processing and bookkeeping, including Invoicing, A/P, A/R, banking, and year-end accounting; Supervised office activities to achieve maximum expenses control and productivity.
Revenue & Expense Logs: Create & track logs to send monthly reports to VP.
Office Responsibilities: Management of operations including facilities, reception, supply ordering, day-to-day business functions, and insurance policies; Human Resource functions including recruiting/hiring, personnel administration, compensation and benefits, worker’s compensation, federal and state labor law and standard compliance; Policy and procedure development and implementation; Directed administrative staff to duties such as produce loan & real estate packets
Siemens Medical Solutions – Mountain View, California 2004 – 2005 Jr. Marketing Communication Project Specialist
Department Budgeting: Monitored all budgeted project expenditures; Ensured all financial records for the project were up to date: Main finance contact with all vendors; Helped implement and maintained the purchase requisition process; Created purchase requisitions, budget spreadsheets for the department and monthly inventory reports; Coordinated with external auditors; Coordinated with accountants to ensure smooth operations
Event planning: Coordinated all logistical details of tradeshows, sales meetings, company events; Vendor negotiation, site inspections and selection, driving event timelines and deliverables, Acted as liaison with all departments involved; Coordinated all event requirements, overall event image; Worked with marketing managers to develop target/goals. Lee Hecht Harrison – San Jose, California 2002 – 2003 Project Manager
Projects: Supported a group of sales team; Managed and monitored multiple outplacement projects; Communicated understanding of project with Account Reps and external vendors; Managed different databases to compile information on potential targets/clients and existing clients; Identified/Selected project back-up; Identified consultant/trainer appropriate for project; Communicated all details and needs to consultant/trainer; Contacted clients to make sure they were content with their programs. Developed project plans which identified key issues, problems, approaches, performance metrics and resources required.
Finance: Maintained all project worksheets, schedules, budgets and invoicing; Processed consultant/trainer timesheets, expense reports, invoices; Facilitated oral and written communication with the financial analyst to help monitor overall budget oversight; Performed daily accounting activities such as, maintenance of the general ledger and preparation of various accounting statements and financial report
Marketing: Managed & coordinated all logistical details of marketing events; Arranged for all amenities and accommodations at the event as well as any associated contract negotiations; Ensured smooth coordination of all event processes, activities and deadlines; Communicated understanding of upcoming event with administration, sales team or any departments involved
Broadvision – Redwood City, California 2000 - 2001 Project Manager
IMAC (Install, Move, Add & Change) Department
Finance: Defined & created the entire billing procedure and process; Created & implemented HQ internal processes for IMAC; Formulated & maintained spreadsheets to maintain IT’s monthly, quarterly and yearly budgets; Acted as liaison with IT, Finance and Procurement departments; Facilitated meetings with BV IT, Compucom and procurement department to discuss about Microsoft license agreements, technician travel services, software purchases, enterprise server purchases, product purchases and billing issues; Coordinated large presentations and multiple day meetings; Arranged all international travel arrangements for IT engineers and managers
Telecom/Data Department
Finance: Generated and kept track of all purchase orders, expenses of the project.; Developed Master financial budget plan and project scopes; Defined & created the entire billing procedure and process
Projects: Initiated in Vendor selection for Wireless communication, cellular services and ISP service; Ensured the purchase, delivery, set-up and configuration of network printers & mini-hubs for remote regional office build-outs; Evaluated network product requirements, features and prices with procurement department; Facilitated meetings with procurement department to discuss project status
Symmetricom, Inc. – San Jose, California 2000
Accounts Payable Specialist
Project coordinator and main contact for 3 EDI primary companies (Avnet, Arrow Richey, & Arrow Semi)
Facilitated and initiated meetings for Buyers, Procurement department and Vendor for purchases of products
Responsible for Budgeting: communicating financial schedules; Implemented financial budgets
Responsible for A/R Invoicing Process: entered all Accounts Payable, matched invoices with purchase orders, prepared & submitted expense reports and check requests
Responsible for A/P Check-Run Process: reviewed pre-check, prepared voucher packages, check requests, set-up new vendors, retrieved tax information
Cash Flow: Maintained & managed petty cash for reimbursements and use of credit cards. Education California State University, San Jose
Bachelor of Arts Degree
Major: Biology/Minor: Business
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