Customer Service Machine Operator
Resume:
Keionna Lawrence
****************@*****.***
Employment History
• Stockpot- 07/2011-11/2015
Machine Operator/CWS QA Assistant - Responsible to perform pre-operational inspection. Knowledgeable in SSOP’s and SOP’s. Training work with USDA and FDA. Seal measure to ensure product meets US standards. Work with RND (Research and Development) implementing new product consistently. Verify product within quality standards.
• FOSEAL- 07/2009-07/2010
Assembly -Responsible to rotate through all the tasks required in a particular production process. Review orders to ensure work is performed according to specifications. Perform quality checks on products. Package finished products and prepare them for shipment.
• SUBWAY-12/2007-04/2011
Responsible to receive payments by cash, credit card or automatic debit. Issue receipts, refunds, credits, or change due to customers. Clean and sanitize work areas, equipment, utensils and dishes. Prepare a variety of meats and vegetables according to customer orders and supervisor instructions, following approved procedures.
• Fluke- 08/2017-
Responsible for shipping orders as directed. Does inventory on go back orders. Perform 5s as needed. Making sure product is stocked such as boxes, markers, tape and copy paper. Inspect packaging for tears, cracks and dents. Making sure material inside is packed in a way to minimize breakage during transit. Label and record what is being packed.
Education
T.L Weston High School- Diploma/2007
Everest College- Certificate/2015
Skills
Peer Mediation Detailed Oriented
Business Technology Multi-Line System
MS Office Application Proficiency Internet/Email
Keyboarding
Customer Service
Qualifications
• Articulate and expressive; strong vocabulary and written skills
• Customer service skills
• Ability to thoroughly research and solve problems
• Excellent organizational skills; meet deadlines and conscientious of time management
• Team player; have the ability to work well with a diverse group of people
• Coordination; Adjusting actions in relations to others actions
• Problem Sensitivity; ability to tell when something is wrong or likely to go wrong.
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