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Team leader

Location:
Hamilton, ON, Canada
Salary:
90000
Posted:
June 04, 2018

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Resume:

Covering Letter

Bassem Abouamer

*G,*G,LTE RNO Consultant

Bassem Abouamer

Dear Sir/Madam:

I am sending my resume in regards to the position in Telecommunication in which who can speak fluent English & Arabic and international experience in Team leading .

I am Canadian Citizen; I have a degree in Electrical &electronic engineering with communication from University of East London, since completing my studies I worked for National Telecommunication Company (Wataniya) in Kuwait as RF optimization engineer where I was responsible for Quarter of Kuwait in optimizing the radio network system.

Then I joined (MTN ) since Sep.2004 as RF Planning & Optimization Supervisor; I was delegated to work in two project s, (MTN Syria & MTN Cyprus)Handling Damascus, Homs & Middle Area in term of Optimization

After that I Joined (Ericsson Egypt) in Egypt as RF Capacity & Optimization Team leader consultant, where I am responsible for a team for KPI monitoring and capacity optimization. Then I joined (Huawei Norway) in Norway as RNO Consultant in June 2011where I am responsible for accepting Area Sites after being Swapped in Norway as well as optimization for the affected degradation Cells.

April 2012, I was working as RF Consultant in (Kuwait VIVA Project), where I am handling Viva project for enhancing coverage and quality point of views. as well as optimizing top affected cells in term of KPI.

(Huawei Canada) previously recruit me as RF Engineer where my ideal target is to Support the RF Sales Team in term of Technical issues for customer requirement as well As Support LTE Team and 3G Team in Day to day Activity for managed services Project across Canada.

Lately I joined (Huawei Kuwait) as LTE Team Leader, My ideal responsibilities to Lead &Support LTE engineers in monitoring the Acceptance LTE sites after being swapped to Huawei & maintain the KPI for Ooredoo projects (Ericsson& Huawei) as well as interface with customer regarding optimization Activity for KPI enhancement.

I would greatly appreciate an interview and hope to hear from you soon. Contact information is in the letterhead, and the best way to reach me is by email. Thanks for your time and consideration.

Sincerely ; Bassem Abou Amer

15+ years’ experience of GSM, LTE RF Optimization with Excellent Ericsson/Siemens & Huawei background, Strong optimization skills, familiar with several optimization tools,

Management experience of small teams (4-7 people).

Currently seeking more international exposure and challenges with international company, that will enhance my management career and further increase my achievements as team leader.

Technical Skills:

MS Office 97/2000 (Reports, Presentations, Spreadsheets), Windows, NT, Sun, Solaris, TEMS, QVOICE, UNIX, Planet, Business Object(Real time statistic tool), TEMS light, TEMS investigation, GIMS, MapInfo,NIMS-Preoptima,M200/U2000,PRS, NetQure, Genex Probe,NetGIS, I Manager Naster,CME, Unet ( Huawei Planning tool)maintenance Client, TCP(TEMS cell plan Ericsson), FMA (Fault Manager assistant),CNA( cellular network administration ), RNO ( RADIO NETWORK OPTIMIZATION) INCLUDES:

A)Measurement recording result (Ericsson), GSM MR Analysis (Huawei)

A) Neighboring Cell Support (Ericsson), GSM Neighboring cell Analysis (Huawei)

A)Frequency Allocation Support (Ericsson), GSM Frequency Analysis (Huawei)

A)UMTS Pilot Pollution Analysis (Huawei), UMTS Coverage Analysis (Huawei)

A)GSM/UMTS Cell Performance Analysis (Huawei)

A)I Manager PRS(Performance Report System)

A) Strategies (Baseband & synthesized hopping)

Knowledge on Ericsson OMC,BTS, BSC and MSC

Platforms: 2000, NT, Windows 98,Vista, Sun Solaris

Aircom tools (Asset V6.1),MapInfo

Astellia (monitoring solutions for the optimization of mobile networks).

.2012-till present Knitco (VIVA), Kuwait

August 2013 –June 2018 Huawei Kuwait

LTE RF Team leader Consultant

Working as RF LTE leader for providing Managed services for all LTE acceptance/Swap sites including optimization for KPI enhancement for Achieving the agreed KPI with customer..

Main task:

Team leader for LTE Radio Team in Huawei Kuwait Network with 1500 sites to be managed service for Ooredoo Kuwait .

Lead 7 LTE engineers to deliver Radio managed services service projects to our customer in terms Features & resolving Top Worst performances cells.

Directly interface with the customer to report KPI results and status of optimization activities( including S1/Uu interface traces analysis).

Study RF design coverage maps and Drive Test data to identify problem areas in terms of coverage, interference, or pilot pollution. Troubleshoot problem areas and provide recommendations for system performance enhancements.

LTE KPI Monitoring and Parameter level optimization to improve Accessibility, Retainability, Mobility & Integrity KPIs.

PRE and POST Swap parameter and KPI Mapping, Features and network acceptance (From Ericsson to Huawei).

Troubleshoot areas with poor RF performance. Request Cluster drive tests, analyses data, and recommend solution for KPI improvement.

SSV Site acceptance report & cluster Drive test optimization for achieving the agreed KPI.

Feature activation suggestion to customer for better network performance in DBS 3900 LTE Huawei. .( ANR, PCI conflict optimization, CSFB, ICIC, MLB, CL MIMO,RACH optimization, high speed mobility, distance Base HO to 3G, Scheduling, VOLTE, CA,MLB, MBOCS,TTI bundling, ROHC,VOLTE Control, SRVCC, VOLTE based on CSFB)

Parameter tuning to improve network performance (e.g. scheduling algorithm, Reference Signal Power, P-a/P-b, TTI bundling, CQI filtering, CA).

Responsible for All LTE planning Sites in ooredoo project in term of PCI/RSN tuning using Unet tools.

Pre-Launch initial tuning of Volte features & parameters and launch testing.

Perform Database sanity checks and recommend corrective actions.

Support IVT Team in resolving all VIP Complain.

Dec.2012-August 2013 Huawei Canada Telecom, Canada

RF Optimization & Planning Consultant(3G,4G)

Working with RF Team Dept for providing Managed services for different Operators project

Main Task:

Control network optimization and planning issue and report solved problems.

Check weekly statistics to monitor the behavior of the network on RNC level and report improvements

Arrange to cover areas of new events and report performance of implemented solution.

Analysis of customer complaints issues.

KPI monitoring and filtering worst performing cells and optimization of these cells’ performance.(3G,4G) Including(Congestion, Drops, Handover Failure)

Planning and optimization of the Micro UMTS/LTE Trial network in Canada using Unet, TEMS &Prob

Performed Cluster Optimization Analysis for achieving the required Grad of Services as agreed.

March.2012-Dec.2012 Knitco (VIVA), Kuwait

Radio Network Optimization Consultant (2G)

Working as Head of VIVA No.01 Project for Enhancing Coverage & Quality point of view with Huawei Tools &Solution to be ranked No.01 Comparing to other competitors as Well as Optimizing top degraded cells affecting the KPI.

Main Tasks:

Manages the VIVA Project and tasks conductance of several Consultant, D.T engineers & and technicians.

Monitoring of Site/Cell level statistics extracted from counters using M2000 After completion of Actions and proposed Solution in order to maintain a high quality of service.

Action categories are:

1.Adding 900 Collocated cell on 1800 cell.

2.Installing high Antenna Gain for 1800 cell.

3.Height increase.

4.Swap of BTS 3012 to BTS 3900L.

5.PBT

Follow Up with implementation team for all Solution Status for VIVA Project.

Plan Each D.T Engineer with requested action to be drive tested after Action been implemented.

Weekly meeting with Customers to provide the latest Update of the Project.

Analyzing & solving the RF optimization problems, improve site KPI to reach the target value.

Jul.2011-Jan.2012 Huawei, Norway

Radio Network Optimization Consultant (2G, 3G)

Working as Senior Radio optimization for swap project for Telenor Norway (2G, 3G)

Our main tasks are:

Monitoring of Site/Cluster level statistics extracted from counters using MYCOM-NIMS Pre-optima and proposed Solution in order to maintain a high quality of service.

That include:

•.Checking counters of the BSCs

•.Prepare the Worst cell list.

•.TCH/SDCCH availability check.

•.Random Access performance analyzing.

•.TCH/SDCCH drop analyzing.

•.TCH/SDCCH congestion analyzing

•.HO success analyzing

•.Call setup success analyzing

•.Speech quality analyzing

Optimization of swapped 2G/3G Sites KPI's on Daily basis for the assigned Clusters in order to achieve the agreed KPI.

Drive test analysis for identifying coverage, Dropped call & throughput Issues for Affected sites.

Handling Customer Complain issues related to swap project.

Investigate major problems like faulty DRU's and service effecting alarms that affect swapped site performance.

PRE and POST Swap parameter and KPI Mapping and network acceptance (For Swap Projects).

Network KPI optimization to maintain KPIs based on DCR, CSSR and Throughput.

Jan.2011-Jun.2011 Ericsson, Egypt

RF Capacity Optimization Team Leader (2G, 2.5G)

I am responsible for a team Handling the 2G capacity& optimization for Telecom Project;

Our main tasks are:

Manage all activities related to Expansion acceptance, initial tuning & Optimization for Etisalat project in Cairo

Lead the optimization team dedicated for expansion to reach the targets by optimizing and improving the expanded sites

Manage the teams working on the field (Drive testers, riggers, Auditors…)

Handle all issues related to Optimization, tuning and accepting the new expanded sites

Enhance optimization work methodologies

Ensure alignment with other Services NOC, FM, Roll out

Capacity management and network dimensioning coordination

Enhance the knowledge sharing and reporting procedures

Perform a regular audit on the team performance and the performed work

Handel the special issues related to sites expansion

Customer Weekly meeting and reporting

Monthly reporting to the high management

Tuning of traffic and network features, carrying out trials and giving propositions for improved performance.

Experienced on both MBC (multi band cell) and dual band sites.

Sep.2004-Jan.2011 MTN, Syria

RF Optimization Supervisor. (2G, 2.5G, 3G)

Emphasis that in addition to managing staff, I am responsible for providing radio features consultation. As well as managing all technical details to Consultancy for turnkey radio planning & optimization.

Mention features: IRC, ACLC, and AW, Intra cell HO, CLS, SQI, and Immediate Assignment on TCH, ICM, HCS,MS/BTSPWR Control, DHA,MCPA, TCC, Persistent scheduling, EDA, LA, IR.

The company mostly used Siemens & Ericsson (R.11&R.12), my duties are:

Perform, in collaboration with radio Engineers, routine drive tests within their regions, in order to monitor the network quality, Drive test & analyzing include:

i.Decide the type of antenna configuration change (Tilt, antenna type change, antenna height change). Prove this change with TCP.

ii.Deliver the site visit list to make H.W changes.

Enhancing UMTS behavior and coverage through:

i.Scrambling code planning.

ii.Data Drive test (Pilot Pollution Optimization, CPICH performance, and Antenna optimization).

iii.Daily monitoring UMTS Statistics (accessibility, retainability & integrity).

iv.Missing neighbor detection & relation identification.

v.Checking on daily basis alarms & cell downtime on problematic cells.

Perform, in collaboration with radio Engineers GPRS drive test analysis with focus on:

i.Radio Link quality measured by RLC Throughput.

ii.PCU, PDCH Capacity.

iii.Cell reselection performance.

Monitoring the daily behavior of data traffic (GPRS and EDGE), to enhance QOS.

Participate in day to day activities of RF Planning & Optimization (e.g., HOSR, TCH, SDCCH Congestion, Drop, and RACH failure, CSSR, Subscriber perceived congestion, coverage& capacity site survey).

Collect and analyze the radio statistics KPI‘s and propose solutions.

Conduct on-job training sessions for RF Team, knowledge/experience sharing for competence development.

Designing new LAC plan for reducing the overload in signaling.

Responsible for support and maintenance of RF optimization database.

Issue report for:

i.Indicate needed Hardware optimization.

ii.Indicate needed BSS parameters changes.

iii.Indicate additional sites needed for optimization purposes.

iv.Indicate needed Hardware optimization.

Prepare BOQ plan in order to meet all requirement (Coverage-Capacity).

Cell parameter tuning for the in-building sites.

Implementing and understanding various network parameters and suggest changes to improve GOS Performance.

Support all Engineers in the field of optimization in Siemens and Ericsson network system..

April 2001- Aug2004,Wataniya, Kuwait

RF planning & Optimization Engineer. (2G, 2.5G)

The company used only Siemens Equipment, my duties were:

Collect and analyze drive test data using TEMS. Monitor the performance of the cells by collecting the KPI for those cells.

Assist in RF network re-tunes to minimize interference. And the definition of hopping sequence, MA, MAIO for synthesized and base band-hopping network and checking sites parameters.

Monitors RF characteristics, statistics and collecting data for analysis in order to maintain a high quality of service.

Create and maintain the proper databases, and produce and monitor daily reports.

Responsible for all indoor site survey (including frequency planning).

Check statistics to determine any possible problems.

Check BSS parameters, Cell parameter tuning.

Perform, once per month, drive test on the other operator's network, and produce a benchmark report once per month.

Contact with customer care department, not directly but through department coordination section, respond for any customer complaints, and present a report as a result.

Aug2000 - April 2001, NMTC, Kuwait

BSS Engineer, my duties was:

Develop and maintain a configuration database of the entire BSS network.

Provide first level (TAC1) support for the maintenance and operation of the Siemens BS.

Develop MML script for integrating new BSS or modifying existing ones.

Assist in the analysis of network troubles.

Extract and publish Alarm records and Performance Measurements results

Planet DMS User Course (2003).

Advance Microsoft Access Certified (Info centre) (2002).

GPRS/EGDE Introduction (2004).

E/GPRS BR7.0 radio network Parameters.(2004).

GPRS/EDGE Dimensioning& performance workshop. (2004)

BSS Radio Network Planning & Optimization. (2004).

GSM RAN Signaling. (2007).

RNO (Radio Network optimization) (2005).

Siemens BSS system (2001).

WCDMA RAN Network Design (2008).

HSDPA Fundamental. (2010).

UMTS Air interface. (2010).

UMTS R7 Fundamentals. (2010).

UMTS RAN R7 Optimization (2010).

LTE Planning Introduction (2012).

LTE Air interface (2012).

LTE Radio network optimization (2012)

LTE Fault Diagnostic.(2013)

LTE features (2015)

VOLTE Features(2017)

Huawei PMP Process

Huawei ENodeB Product

The Brand Ambassador (2009).

Management Skills (SEBC) (2007).

Project Management Professional (PMP) (2008).

Time management & communication skills courses (2003).

5G radio access training 2018

Member of the Kuwait engineering cop. (Kuwait)

Member of the institution of Electrical Engineering (IEE) (London)

Member of the Shell Club ( Syria)

Member of the British Society. (Syria)

Member of Damascus Hash House Harriers (Syria)

1997 - 2000 University of East London (London) United Kingdom

BEng (Hons) in Electrical and Electronic with Communication Engineering

Graduated with 2nd first Honor degree.

1996-1997 Institute Of Education (Dublin) Ireland

Irish Leaving Certificate

1995-1996 Al Jameel High School (Kuwait) Kuwait

Kuwait Leaving Certificate

May 2001 Wataniya Telecom

Achieving 250,000 customers in 18 months.

May 2002 Wataniya Telecom

Achieving 500,000 customers in 30 months

April 2016 Huawei Technologies

Future star of the Year 2016

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