Customer Service Manager

SONCERAY BELL

**** **** ***** ****** ● Cleveland, Ohio 44111 ● 216-***-**** ● ****************@*****.***

Performance Summary: Self-motivated and team-oriented individual with experience in high speed production environment operating a punch press, assembly, and packaging. Extremely passionate about manufacturing, with strong interest in embodying professionalism and laser-like focus on delivering accurate results.

Key Qualifications:

Proven ability to perform repetitive work quickly and perfectly

In depth knowledge of safety practices and hazards related to machine operations

Hands-on experience in all aspects of the packing processes

Able to perform and give accurate numbers

Performed quality control on finished product-testing

Proven record of following company’s policies and procedures for safety and quality

Good communication and interpersonal skills

Ability to work efficiently as part of a team

Strong work ethics and detail oriented

Simple records / Temp sheets daily

Time & temperature management

Assembly

WORK HISTORY

TIP Products, Cleveland, Ohio General Labor 2016 to Current

Assembly, Packaging and Labeling

Assemble wires into pods

Keep area clean and safe

Operate punch press machine

St Augustine Health Campus, Cleveland, Ohio Nutrition Assistant 2015 to 2016

Prepare meals/snacks as assigned by supervisor according to planned menus established schedules resident requests and sanitary directives

Load and distribute food trays and carts to residents rooms and/or dining room areas; collects and returns food carts to dishwashing area

Assists in receiving and storing food and supplies; stores items properly labeled and dated according to guidelines

Performs defined work routines using various dietary utensils supplies and equipment as assigned by the Dietary Manager

Wendy’s, Cleveland, Ohio Cashier/Customer Service 2013 to 2015

Recorded customers' orders at drive-thru and counter.

Monitored orders and ensure they arrived in a quick and in an organized manner.

Swept, mopped, and kept up with cleaning tasks regularly.

Helped in kitchen when needed.

Everstaff, Solon, Ohio Assembly 2011 to 2013

Experience in managing and inspecting work in a warehouse environment

Operational knowledge of mathematics in warehouse facility

Ability to set imperfect products aside, while packaging and counting products

Ability to visually inspect products for imperfections

EDUCATION

East High School, Cleveland, Ohio High School Diploma

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