Assistant Field Service
Resume:
WANDA F. YOUNG
***** ******* ****, ******** *******, OHIO 44125
***************@*****.***
PROFILE
Customer-driven professional with a wealth of experience.
Skilled relationship-builder who is able to establish easy rapport with customers, building trust and respect. Highly service-orientated individual who is responsive to need and thorough in follow-through.
Organized, effective multi-tasked with excellent coordination skills and a keen attention to detail.
Respected team player known for dependability and commitment to achieving goals.
Effective communicator who is always polished and professional, yet warm and engaging.
PROFESSIONAL EXPERIENCE
2014-Current Sr. Operations Specialists (Health Care Images) II Highland Hills, OH
Supports the statement reconcilement team by reviewing requests and providing correct information on rejected statement request.
Providing accurate and timely support to ensure all deadlines and company SLA’s are adhered to.
Assist with various projects, task and routine issues as they arise.
Reviewing reports and spreadsheets to ensure precise and accurate data and making corrections as needed.
Working with internal departments to ensure timely delivery of requested documents.
2002- 2013 LPS Field Service Solon, OH
Inspection Support
Maintained and updated information on new systems.
Assistant Insurance Loss Department
1993 - 2002 Penton Media Cleveland, OH
Assistant Account Manager
Utilizing the on-line system for new and existing accounts, to meet the publisher goals for eight magazines.
Conducted employees training on new procedures and processes.
EDUCATION
2011- Present Everest University Online Tampa. FL
Master, Business Management
2008- 2011 Everest University Online Tampa. FL
B.A., Business Management
1992 -1993 Dret Business School Cleveland, OH
Word Processing Certifications
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