Laura Smith Webb
Chandler, AZ *****
**************.****@*****.*** • 626-***-****
QUALIFICATIONS SUMMARY
Highly adept and goal-oriented professional with solid experience supporting business operations, liaising between company executives and staff, coordination in project-based environments using results-producing and sound business acumen.
Management Expertise: Adept at developing and maintaining detailed administrative and procedural processes that reduce redundancy, improve accuracy and efficiency, foster stewardship/participation, and achieve organizational objectives. Highly organized with combination of leadership, administrative, and business expertise to guide strategic planning and implementation. Success meeting and exceeding organizational goals within team driven and self-guided roles.
Personal/Interpersonal: Strong interpersonal talents with passion for cultivating positive relations in diverse communities. Proven ability to collaborate with colleagues to achieve goals. Adeptly provide full spectrum coordination services promptly and efficiently. Diverse experience that accommodates a broad scope of business needs.
Key Strengths: Effective communicator, able to relay employer expectations, proactive problem solver, and ability to create individualized solutions to increase efficiency. Multifaceted experience in the field of operations, negotiations, event logistics, and department management. Self-driven with combination of technical, and business expertise.
Technology Proficiency: Utilize Microsoft Office, Adobe Photoshop, Internet and Web applications
PROFESSIONAL EXPERIENCE
Corporate Job Bank, Tempe, AZ
Office Assistant/Receptionist, Insys Therapeutics, Inc., Chandler, AZ (2017-present)
Selected Contributions:
Primary duties are processing inbound phone calls, greeting guests, and administrative support to various departments with their day to day projects.
Proactively, researched and did cost comparison analysis for the majority of breakroom and office supplies. The result demonstrated a reduction of cost by 50% and new negation strategies for current vendors. With annual savings of $80-100K company wide.
Improved AP process for logging and tracking supply packing lists. The new process has reduced data entry-back log by 100%.
Azusa Pacific University – Division of Religion and Philosophy, Azusa, CA
Department Coordinator (2008 – 2016)
Selected Contributions:
Primary duties are to assist the chairs/director of each respective department regarding enrollment tracking, program reviews, annual reports, and publishing minutes for faculty meetings
Administrative support to 13 full time faculty and 22 adjunct professors to include support for their day-to day operations, Full spectrum onboarding, training, and supervision of student employees
Administrative support to 150+ majors and minors, creating personal relationships and academic support through course advising, scheduling, alumni newsletters, and all academic petition needs.
Facilitate faculty/student group events: advertising, access to rooms and media, logistics, coordination between other department faculty and assistants, staffed and supervised 1-3 student workers
Event planning for large annual events/conferences; responsible for all logistics for multiple-day events that are attended by 600+ internal and external students, professors, the public
Maintain department websites for the APU University site and an internal Google website
Scheduling of 80+ sections of classes each semester: working with faculty and campus scheduling
Created and maintained balanced budget for two departments, expense processing, and reporting
English Language Institute/China, San Dimas, CA
Program Coordinator, Summer Programming (2004 – 2008)
Managed organizational needs, logistics, development, and reporting of executive level and regional issues. Chosen to drive, organize, and plan logistics of multi-state events. Maintained inventory, created performance reports for management and fostered employee & management relations. Created training and development manuals, implement and manage multidimensional marketing scope, networking, event logistics, and networking with stakeholders.
Quality and efficiency rewarded with placement as Interim Executive Assistant for VP.
Avery Dennison Corporation, Diamond Bar, CA
Progressive Career (1984 – 1999)
1995-1999 Process Engineer – Product Development
1991-1995 Senior Consumer Specialist (Call Center) – Consumer Service Department
1988-1991 Technical Service Specialist (Call Center) – Product Development
1994-1988 Quality Assurance Analyst – Manufacturing
(Experience details upon request)
EDUCATION AND SERVICE
Associate of Arts in Natural Sciences
Citrus College, Azusa, CA
Professional Development Training
Marketing (California State Polytechnic University, Pomona, CA) • Business Administration (University of Phoenix, Diamond Bar, CA) General Business Coursework (Azusa Pacific University, Azusa, CA)
Certifications
Tri-Community Education (Accounting/Bookkeeping) • Project Management • Train the Trainer
Life Success/Personal Growth • Facilitation Training
Volunteer PTA President • Rainbow Pre-School Board Member • Sunday School Teacher • Payne Middle School