Customer Service Machine Operator

AVIVIA S SURLES

Kenly, NC *****

Phone: 919-***-****

Email: **********@*****.***

Qualifications Summary

Professional Customer Service Skills

Ability to lift 50lbs or more

Great Hand/ Eye Coordination

Effective Communication Skills

Organizational Skills

Time Management Skills

Detail Oriented

Employment History

Machine Operator

06/2017 - Current AMT Morrisville, NC

Weigh jugs of chemicals to determine how much is used during shift.

Weigh production material to ensure that they are under or over filled.

Operate production machine that injects chemicals into pods

Filled trays with pods

Perform quality control

PCA/Med tech

04/2015 - 05/2017 Oakview Commons Four Oaks, NC

Maintain records of patient care, condition, progress, or problems to report and discuss observations with supervisor or case manager.

Provide patients with help moving in and out of beds, baths, wheelchairs, or automobiles and with dressing and grooming.

Bathe patients.

Care for patients by changing bed linens, washing and ironing laundry, cleaning, or assisting with their personal care.

Administer medication according to schedule.

Keep inventory of narcotics.

Assist the physicians with the residences.

Assembly Line Worker

04/2014 - 02/2015 Flanders Precision Air Smithfield, NC

Performed quality checks on products and parts.

Packaged finished products and prepare them for shipment.

Rotated through all the tasks required in a particular production process.

Shoveled, swept, or otherwise cleaned work areas.

Knowledge of Safety Standards and Procedures

Managers, All Other

04/2012 - 04/2014 Flying J Travel Plaza Kenly, NC

Provided customer service by greeting and assisting customers and responding to customer inquiries and complaints.

Directed and supervised employees engaged in sales, inventory-taking, reconciling cash receipts, or in performing services for customers.

Monitored sales activities to ensure that customers receive satisfactory service and quality goods.

Inventoried stock and reordered when inventory drops to a specified level.

Personal Care Aide (PCA)

03/2005 - 11/2008 Carolina House Smithfield

Maintained records of patient care, condition, progress, or problems to report and discuss observations with supervisor or case manager.

Provided patients with help moving in and out of beds, baths, wheelchairs, or automobiles and with dressing and grooming.

Bathed patients.

Cared for patients by changing bed linens, washing and ironing laundry, cleaning, or assisting with their personal care.

Entertained, conversed with, or read aloud to patients to keep them mentally healthy and alert.

Assembler

07/2007 - 10/2008 LSG Skychef Raleigh, NC

Completed production reports to communicate team production level to management.

Determined work assignments and procedures.

Maintained production equipment and machinery.

Provided assistance in the production of wiring assemblies.

Operated machinery and heavy equipment.

Packaging and Filling Machine Operators and Tender

10/2006 - 08/2008 Conagra Foods Garner, NC

Sorted, graded, weighed, and inspected products, verifying and adjusting product weight or measurement to meet specifications.

Observed machine operations to ensure quality and conformity of filled or packaged products to standards.

Monitored the production line, watching for problems such as pile-ups, jams, or glue that isn't sticking properly.

Attached identification labels to finished packaged items, or cut stencils and stencil information on containers, such as lot numbers or shipping destinations.

Personal Care Aide (PCA)

03/2006 - 06/2008 DAL Smithfield, NC

Recorded vital signs, such as temperature, blood pressure, pulse, or respiration rate, as directed by medical or nursing staff.

Gathered information from caregivers, nurses, or physicians about patient condition, treatment plans, or appropriate activities.

Observed or examined patients to detect symptoms that may require medical attention, such as bruises, open wounds, or blood in urine.

Documented or otherwise report observations of patient behavior, complaints, or physical symptoms to nurses.

Education and Training

Issuing Institution

Location

Degree Received

Course of Study

Johnston Community College

Smithfield, NC

1 Year at College or a Technical or Vocational School

Associates in Medical Assistant

Earle C Clements

Morganfield, KY

Vocational School Certificate

medical office support

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