Customer Service Accounting

Milan Rajbhandari

***B Somerville Ave Apt #*

Somerville, MA 02143

617-***-****

milan ************@*****.***

OBJECTIVE

To obtain an Accounting Position

SUMMARY

• 7+ years experience in well-known & busy restaurant business

• Great oral and communication skills

• Excellent Customer Service Skills

• Trained and experienced in resolving customer complaints and promoting conflict resolution

• Dynamic leadership skills in managing all aspects of daily operations

• Working knowledge in Microsoft Word, Excel, PowerPoint and accounting software

• Excellent attendance

EDUCATION

Bachelor of Science in Management, University of Massachusetts Boston Concentration: Accounting

Graduation Date: December 2013

WORK EXPERIENCE

Legal Sea Food, Boston, MA

2007-Present

Supporting Staff

• Maintains proper dining experience

• Prepare tables: lays out napkins, utensils and performing all other preparation tasks

• Provides excellent Customer Service

• Delivers food

• Assists customers in any inquiries

Stephi’s on Tremont, Boston, MA

2009 - Present

Supporting Staff

• Delivers food to the dining room

• Greets guests within the absence of the hostess

• Performs cleaning tasks as needed or directed by supervisor Dunkin Donut, Somerville, MA

2007-2014

Cashier and Assembler

• Responded to all guests needs and resolved issues

• Processed payment of cash, credit cards and gift cards through computer system

• Issued receipts, refunds, credits or change due to customers

• Provided excellent Customer Service

• Maintained knowledge of store inventory and sales activities

• Handled store operations in the absence of store managers

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