MARLOUB.VILLEGAS
*** ********* ****** ********** *. Rodriguez Ave., Brgy. Moonwalk, Parañaque City 1709
**************@*****.***
Notice Period: IMMEDIATELY
Objective: Looking for the greatest opportunity to work for a reputed company.
Skills:
13+ years of experience in the same field.
Good team worker and self- motivated.
Good communication and writing skills.
Excellent computer skills.
Able to do other duties as assigned.
Technical Skills:
Operating Systems: Windows OS, Linux (Slack ware), UNIX, and Apple
Applications: Microsoft Office Suite (97 - 2011)- Excel, Word, Access, Outlook, PowerPoint, PDF, GIMP, VMware, and other software utilities, Team viewer.
Hardware: Compaq servers, IBM servers, HP servers, Gateway servers, building custom PC’s, Epson Printers (Dot Matrix), HP Laserjets, Canon big printers, Fortinet firewall, Cisco routers, Unifi switches, Edge router, voicemail, phone switches, PABX system.
Work Experience:
Black Arrow Express, IT Support Coordinator September 2017 – Present
Responsible for providing effective technical support.
Oversees the overall IT peripherals, systems and technical requirements of the department and station.
Responsible for researching technical solutions.
Responsible for determining software and hardware resolutions.
Responsible for safekeeping of company’s licensed software’s.
Responsible for downloading patch and updates for server and workstations.
Responsible for installing anti-virus remotely on workstations.
Responsible for Network troubleshooting connection on routers, wired LAN, WAN, WLAN.
Responsible for maintaining PABX system and for additional telephone lines to other departments.
Responsible for Laying of network UTP cable both Cat6 and cat5e as needed.
Responsible for maintaining Network Infrastructure such as switches and routers.
Responsible for maintaining sms sender to flush and reset the modem using ssh.
Rolled out IP Camera’s and Ubiquity switches on remote offices.
Responsible for installing and maintaining windows servers and in-house applications.
Performing monthly inventory on all IT assets.
Collects information to analyze and evaluate existing or proposed systems.
Troubleshoot printer network connectivity or any application error on remote hubs using RDC.
Prepares detailed flow charts and diagrams outlining systems capabilities and processes.
Resolves connectivity problems including user access and component configurations.
Maintains confidentially with regards to the data being processed, stored or assessed by the network.
Liaises with Information Systems Department and Business System Provider on IT application, peripherals and equipment trouble shooting.
Attend assistance calls to users local or remote.
Preventive maintenance.
Do other duties as assigned.
Inter-Asia Services Corporation International, Purchasing Clerk / IT Support – February 2013 – December 2013
Check prices from various suppliers and ensure that prices obtained are competitive with other suppliers.
Send out quotation request to various suppliers and prepare bottom line or computation of final quotation based on best quote obtained from selected supplier.
Coordinate with suppliers either by telephone or visit Suppliers as required in order to ensure that items are correct and deliveries are on time as scheduled.
Liaise with Clients as required by the HEAD, Purchasing.
Provide technical support to any staff member as maybe required.
Puno & Peñarroyo Law Offices, PH 1227 IT Support - January 2011 - October 2012
Rolled out MAC Computers and Laptop as needed.
Responsible for maintaining and publishing technical support webpage.
Working as primary support analyst for the company.
Provide technical assistance on Printers and PC related.
Provide evaluation of related issues related to PC.
Do other duties as assigned
Davao City Water District, PH 8000
IT Support/Network Administrator - March2005 - October 2010
Responsible for providing effective technical support.
Responsible for researching technical solutions.
Responsible for determining software and hardware resolutions.
Responsible for safekeeping of company’s licensed software’s.
Responsible for downloading patch and updates for server and workstations.
Responsible for installing anti-virus remotely on workstations.
Responsible for Network troubleshooting connection wired LAN, WAN, WLAN Internet.
Responsible for daily back up on database.
Rolled out IP Camera’s and Cisco routers on remote offices.
Responsible for installing and maintaining windows servers, UNIX and in-house applications.
Performing monthly inventory on hardware and software.
Attend Assistance calls to users.
Preventive maintenance.
Submit weekly report.
Do other duties as assigned.
Attended Training/Seminars:
Basic Safety Training at Philippine Seafarers Training Center, February 2010.
Completed the 4 – Day Training on Managing and Maintaining a Microsoft Windows Server 2003
and Microsoft SQL Server 2005 Database, November 2007.
e- NGAS, Electronic New Government Accounting System, March 2007.
Seminar on Symantec, March 2008.
Training on Open office applications, March 2009.
Education:
Intercity College of Science and Technology, Davao City PH
Bachelor of Science in Information Technology - October2008
Informatics Computer Institute, Davao City PH
Diploma in Computer Studies, Major in Programming – March 2004
Personal Information:
Birth date: June 7, 1983
Civil Status: Married
Citizenship: Filipino
Height: 5’4”
Weight: 54 kls
Sex: Male
Language: English, Filipino, Cebuano
References: Available upon request.