Microsoft Office Security

Location:

Miami, FL

Posted:

May 31, 2018

Contact this candidate

Resume:

*** ** ***** ** *** ***

Miami, FL *****

+1-786-***-**** www.linkedin.com/in/yosnelroque

********@*****.***

YOSNEL ROQUE

OBJECTIVE

Hands-on Microsoft Windows Helpdesk Professional with 4+ years of experience. Looking for a challenging environment to continue growing my IT career. Goal oriented and highly self-motivated.

EXPERIENCE

ITG COMMUNICATION, LLC [4-2016 TO 4-2018]

Member of the Technical Staff of the Consumer Division, with main focus on deployment of Home Security and Internet Services.

CIMEX S.A – MATANZAS CUBA [10-2010 TO 11-2015]

Manage Corporate Users, Security Groups and Computers in AD 2003/2008 and day-to-day operation maintenance. In charge of IT Asset Management and Software Compliance with Solarwinds Dameware as well as remote support for L1 tickets. Troubleshooting basic TCP/IP Network issues for User Workstations and File Servers. Installation and Maintenance of local and network printers. Workstation (Win 7/8/10) Installation and Configuration.

CIMEX S.A– MATANZAS CUBA [10-2003 TO 10-2010]

Member of the Technical Staff of the Corporate and Retail Division installing and maintaining Security and Phone Systems to local office branches.

EDUCATION

IT INSTITUTE – MATANZAS CUBA [9-2011 TO 3-2012]

Microsoft Office 2010

IT INSTITUTE – MATANZAS CUBA [9-2008 TO 7-2010]

Windows Computer Systems

ECONOMIC INSTITUTE – MATANZAS CUBA [9-2001 TO 7-2004]

Bachelor in Economics

LANGUAGES

ENGLISH

SPANISH