Test Cases Microsoft Office

SHOBANA ANAND

Cell: +1-647-***-**** Email: ac5pd5@r.postjobfree.com

PROFILE

A proven and dedicated ISTQB certified agile tester with over 5 years of experience and solid knowledge in all phases of Software Testing Life Cycle including Test Design, Planning, Execution and Defect Management in Agile and waterfall Projects.

SUMMARY

5 years of experience in QA as a web functional, automation and performance testing.

Thorough knowledge of all testing phases and various methodologies of software development life cycle (SDLC) like waterfall and agile

Responsible for all QA deliverables like test planning/scheduling, test scenario, test cases, data preparation, test coverage reports, defect reports, pre-production and production support

Experienced in smoke/sanity, integration, functional, regression (automation), UAT and performance testing

Experienced in enhancing automation scripts and manual test cases according to functional and business requirements

Well versed with defect management systems like JIRA and, HP QC/ALM

Prepared and maintained automation scripts using QTP/UFT, Selenium, and HP LoadRunner

Strong knowledge of SQL and database system like Oracle & SQL Server

Experienced in mobile testing on all platforms using emulators and real devices

TECHNICAL SKILLS

Business Domain

Web Service

Automation

Banking, Health Care, Transportation

REST, SOAP, XML, POSTMAN

Selenium IDE, Web driver with Java, HP UFT (QTP)

Defect Management

JIRA, HP ALM/QC

Performance

Load Runner

Database

SQL, Oracle, MS SQL Server

Mobile

Programming Language

Google Chrome Emulator, iOS, Android, Blackberry

Java, C++, C, C++,VC++, Java, Visual Basic, VB Script

EDUCATION

Master’s Degree in Information Technology

Bachelor’s Degree in Computer Application

Certified Agile Tester from ISTQB

Certified Tester (CSTE) from ISTQB

Certificate in Automation Test Engineer

Certificate in Oracle

PROFESSIONAL EXPERIENCE

QA Analyst

RBC Royal Bank, Toronto, Canada Dec ’17 – May’18

Working on MyAdvisor Project, new online service from RBC that helps you to build your financial future, meet with an advisor and grow your investments all at no additional cost.

This service is available to RBC Investments clients who hold an RBC Mutual Fund, GIC or High Interest eSavings account.

Technology and Tools: Windows 10, Microsoft Office, JIRA (agile/Scrum), ALM, SOAP PRO (Data-Driven Testing), POSTMAN, Oracle – SQL Developer, Confluence

Responsibilities:

Create test scripts, test cases and implement scenarios

Worked closely with the web development team to ensure quality deliverables

Coordinate testing efforts with test engineers and other relevant IT personnel

Great expertise in testing web services using the open source testing tool POSTMAN

Creating test cases get the required test data beforehand and execution of test cases and defect management

Preparing production verification plan, walkthrough and approval with stakeholders and verifying in production post deployment

Creating data-driven test scripts for REST APIs using SOAP PRO

Written complex SQL queries using complex joins nested subqueries in Oracle

QA TESTER

Serco Canada Inc. May ’17 - Jul ‘17

Worked as a QA Tester for the Serco Canada Inc., Driver License Application in Ministry of Transportation, Ontario. Drive License Application offers driver licensing and examination including road test and knowledge test for Ontario residents.

Technology and Tools: Windows 10, Microsoft Office, JIRA (agile/Scrum), Selenium, Manual Testing

Responsibilities:

Identifying major and minor gaps and flaws in the existing test plans in various aspects of the application/project

Taking over the test analysis, test execution and design of test strategy, plan and test cases for several trouble areas

Identifying new in-scope and out-of-scope requirements to be handled in the subsequent releases

Ensures the quality of the product s are introduced at optimum level

Attending defect meetings, working with QA Lead and training new staff

Prepare test report, provide initial issue analysis, and contribute to defect prevention

Participate in the continuous improvement of test processes and methodologies

Provide off-hour support to avoid any service impact to the customer.

Performed manual and light selenium IDE script-driven sanity and regression, cross-browser testing to ensure consistency.

Analyzing test results to ensure existing functionality and recommending corrective action.

MOBILE TESTER

ING Direct Aug ’16 - Jan ‘17

Worked as a Mobile Tester for Cheque-in feature of Mobile App at ING Direct. Cheque-In is a feature of our Mobile Banking app that customer uses to deposit cheques instantly using their smartphone or tablet. In a few simple steps, Customer captures the cheque image, sends the image through the mobile app and the amounts gets deposited instantly into the customer’s account.

Technology and Tools: Windows 10, Microsoft Office, JIRA (agile/Scrum), Selenium, Emulators Android Studio, iPhone Tester, Appium

Responsibilities:

●Tested mobile banking applications across cellular phones (iPhone & Android) and tablets

● Tested updates to mobile operating systems

● Reviewed scenarios and contents to understand test requirements

● Participated in data requisitioning

● Identified test cases for functionality requirements

● Inform QA Lead of actual results that differ from the expected results

● Identify and document variances/defects in user experience, usability, process flows, identified functionalities and communicate them to the team

● Participated in variance / defect reviews

● Engaged with development team to resolve identified variances

●Assisted in the preparation of test result walkthroughs / presentations to the project team and business representatives

●Running automation regression test cases by Selenium WebDriver

QA ANALYST

eHealth Ontario Mar ’14 – Aug ’16

Worked as the Quality Analyst for the Consent Management Program at eHealth Ontario. The Consent Management Program is designed to allow the Ontarians control access to their electronic health records.

Technology and Tools: HP ALM, HP UFT, Windows 7, SOAPUI, Microsoft Office, LoadRunner, JIRA (agile/Scrum), Selenium Webdriver, Oracle

Responsibilities:

●Created test scripts using automation tools including HP UFT

●Performed functional, regression, integration & system testing for web applications

●Collaborated with QA, business & development teams to ensure that applications functioned as specified

●Monitored & resolved defects in Quality Center. Documented & communicated test results accurately & efficiently

●Converted critical regression test cases into automation scripts to increase test efficiency

●Tested over 20 PeS SOAP web services (CMS, CVS) using SoapUI

●Regularly changed test cases to ensure new bugs are found

●Ensured the quality of System is at a consistent high level using test strategies

●Constantly provided feedback on how to improve the testing process

●Proficient in continuous Integration testing using Jenkins, GIT tools.

●Experience in creating and executing Selenium automation scripts written in Java.

●Expertise in Functional Testing for SOAP and REST web services using SOAPUI

SOFTWARE TESTER

STC Technologies Mar ’11 – Nov ’13

Worked as Software Tester for projects including Library Management, Hospital Patient details, Payment Billing System in Life Insurance at Software Technologies Consultancy. The Library Management software allows the books to store alphabetically and keep track of books taken and returned to the library. The Hospital Management software allows entering patient details and producing voucher receipt for each patient. The Payment Billing System in Life Insurance allows entering customer details and producing monthly billing payment.

Technology and Tools: Quality Center, QTP, WinRunner, Silk Test, Rational ROBOT, Load Runner, Windows 7, Manual Testing

Responsibilities:

●Understood the requirements and design test procedures and test cases

●Developed test cases and prioritized testing activities

●Executed all the test cases and report defects, define severity and priority for each defect.

●Log test results in Quality Center(ALM)

●Monitored test environment using tools and gather metrics

●Updating Project Manager and QA lead regularly

●Assisted Application Developers and technical support staff in identifying and resolving defects.

●Created LoadRunner scenarios and scheduled the Virtual Users to generate realistic load on the server using LoadRunner (Load generator machine)

●Gathering the Test Input data. Test Input data includes Pre-condition, Test Input, Test Result, Test Regression data.

●Planning of Test Strategy on how to automate the testing. Selecting the Test Cases for Regression testing and automating the Test Cases using WinRunner.

●Creating GUI, Bitmap, Database and Synchronization verification points in WinRunner.

●Validated the integrity constraints on the database by creating Procedures and Functions.

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