Customer Service Supply Chain

Kristen Portis

*******.********@*****.*** 281-***-**** https://www.linkedin.com/in/kristenportis

EDUCATION

C. T. Bauer College of Business, University of Houston, Houston, Texas January 2016- May 2018

Bachelor of Business Administration in Supply Chain Management, May 2018

Certificates: Energy Supply Management

Key Courses: 4301 Logistics, 4330 Business Modeling (Excel), 4350 Strategic Supply Management, 4362 Demand and Supply Integration, 4367 Managing Productivity and Quality, 4390 Supply Chain Strategy

Key Electives: 4302 Energy Supply Management, 4311 Project Operations

Lone Star Community College, Montgomery, Texas August 2013- December 2015

EXPERIENCE

Logistics and Operations Intern

Eurenco Incorporation, Houston, Texas April 2018- Present

•Saved the company $10,000 for filing paperwork to obtain Duty Draw Backs during the first week of hire

•In charge of taking on challenging task of creating new inventory management system for our product

•Coordinate with Logistics Manager to ensure customers were receiving shipments on time

•Review Purchase Orders and ensure the billing is correct

•Research and contact closer LTL carriers to negotiate prices and discuss future contract agreements

Golf Shop Manager

The Club at Carlton Woods, The Woodlands, Texas August 2013- Present

•Trusted with a key to the building to open and close the golf shop

•Provide the highest quality customer service possible to all members and guests

•Answer phones and reserve up to 100 members or guest group tee times a day

•Trained 4 employees since I have been here in the golf shop

•Handle up to $2,500 in cash and credit card payments every shift

•Count the $1,000 cash at the end of shifts and deposit to drop box

•Assist in counting and record numbers for inventory control

•Email orders of merchandise to the suppliers

•Communicate with members on order status and course conditions

HONORS AND AWARDS

Selected Member of The National Society of Leadership and Success at The University of Houston

Phi Theta Kappa Honor Society Member at Lone Star Montgomery Campus

President’s Honor Roll from 2013 to 2015 at Lone Star Montgomery Campus

ORGANIZATIONS

I am a member of the Hispanic Business Student Association at the University of Houston.

SKILLS

Proficient in Microsoft Excel, Access, Word, PowerPoint, and Outlook

Fluent in operating JONAS and ClubSoft Point of Sale computer programs

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