Manager Test Cases

Kulwant Kaur Sahota

E-Mail: *************@*****.*** Mobile: (1-510-***-**** (M) Status US Citizen

PROFESSIONAL SUMMARY:

Seasoned quality assurance engineer with strong 17 years of manual/black box experience in mobile testing and web based applications software testing. Well experienced in all phases of development life cycle from requirements gathering to developing test plans, test cases, conducting testing walk through, issue management. Hiring, training and managing in house as well as outsourced resources. Selenium automation. Strong in Black box testing techniques for Functional, Performance, GUI, End-to-end, Database, Regression, Integration, System testing.

I have only basic 1-2 years of Java Selenium automation experience.

Strengths & Responsibilities

Experience with Agile and Waterfall development methodologies.

Extensive experience in Functional, UI, Integration, Regression, System Testing phases

Proficient in Defect Management tool – HP Quality Center – test plans, test cases and bug management, Bugzilla, TestLink and Jira.

Excellent experience in using MS Word and Excel for writing Test Plan and Test Cases.

Used Selenium IDE 2.9.0 for the automation of web applications in Java.

Excellent experience in managing outsource and in house QA teams for 5 years.

Interface with marketing, qa team members, developers, stakeholders, project managers.

Experience with google analytics, tracking customers- YPCST – Yellow Pages Customer Side Tracking.

Excellent communication and interpersonal skills and the ability to quickly adapt across various domains and diversified work culture

Extensively worked on GUI testing, back-end / database testing (SQL Server) and validating the application against the database. Write queries to validate the GUI data with the back end, validate the utm parameters in the database, View records, Update records.

Worked with tools like Odin and Splunk to research logs and resolve blocker bugs.

Worked with Linux to schedule the automation project.

Work Experience

Lead QA Engineer

Yellow Pages, San Francisco, CA

June 2nd 2010 – December 2017

Lead for 2 projects since 2010. Leading and managing Email Solutions and Marketing Site projects.

Full understanding of system requirements, reviewing the design and functional details of the business with the respective business stakeholders to define test plan for the system

Experience with Agile and Waterfall development methodologies.

Experience testing various systems - Functional, End to End, UI testing, Cross Browser Compatibility, Integration, Regression.

Responsible for developing test plans, test cases for web based applications, E-Commerce integration with PayPal and other payments service providers.

Proficient in restarting services like Internet Information Services (IIS), FreeSwitch, Ejabberd.

Completed 2 UI projects using TestNG framework for creating scripts in java eclipse. Automated using java eclipse scripts for testing cross browsers, compatibility, functionality, regressions of the Marketing Site project and Email Generation project.

Gained extensive experience with deploying builds to various environments for testing purposes.

Deploy tpkgs to test, stage and production environments on daily basis as part of testing.

Use Haddoop for ypcst (YellowPages Client Side Tracking) testing.

Experience in testing mobile (IOS, Android) for various applications.

Experience in testing Eloqua forms, performed integration testing of forms with Eloqua and ypcst.

Experience in testing the IVR (Interactive Voice Response) for one of the project.

Set up the Linux box to schedule the selenium automation project.

QA Manager (Mobile and Web)

Funmobility Inc. Pleasanton, CA

June 2005 – May 2010

Worked as QA Manager for 5 years.

I interviewed, hired and trained new QAs.

Coordinated and managed in house and offshore testing teams in India (4 qa) and New Jersey (4 qa) and in-house qa team of 8. Cutting resource expenses by negotiating with the outsource vendors.

Worked with director in managing the QA budget. Negotiated with the outsource agencies.

Provided technical leadership, assigned tasks, mentored QA engineers.

Getting daily/weekly statuses from outsource and in house teams.

Sending status of each project to the stakeholders, product teams and managers.

Developed strong expertise in mobile handset and web application testing.

Central point of communication and coordination with business manager, development team, operations and architects on product roadmap and issue tracking.

Delivered through test plan, test case execution reports and test duration estimation documents.

Identified resource gaps in project execution and mitigated it by renting test gear, hiring contractors, using testing team in house. Worked for careers like Verizon, Sprint, Alltel, Metro PCS, Telus and AT&T.

Tested brew, j2me, wap applications on devices like Motorola, Nokia, LGs, SonyEricsson, Keyocera, Samsung and iphone.

Senior Software QA Engineer

SBC Services (now AT&T), San Ramon, CA.

September 2000 - May 2005

Lead in charge of a team responsible for testing XML.

Developed testing requirements from business and technical requirements documents

Lead test plan walk through with Product manager and Project team

Managed testing execution, prepared status reports and organized bug walkthrough meetings

Executed XML scripts to validate data, performed functional testing, system testing, integration testing, stress testing, regression testing, quality control, UA and production environment testing.

Worked with Quality Center for test plans, test cases, testing and test defects.

Technical Experience

Programming Languages

C, C++, HTML, XML, Java, Unix, linux

Database

Oracle 7/8i, PL/SQL2005, Oracle Query Builder 6.0.5.6.0, TOAD

Productivity tools

Microsoft Office Suite (Word, Excel, PowerPoint, Access, Visio, Outlook)

Testing tools

WinRunner, QTP, Bugzilla, JIRA, Quality Center, Alliance Manager, Device Anywhere, SoapUI, Web services, Haddoop, POSTMAN, API testing.

Graphics Development Tools

Automation

Adobe PhotoShop, Adobe ImageReady, FrontPage 2000

Selenium IDE 2.9.0, JUNIT, TestNG, Eclipse, Jenkins

Education

Java Programming Chabot College, Hayward, California

Higher Diploma in Software Engineering (HDSE) APTECH Computer Education Center, Dubai,

Bachelor of Commerce Delhi University, New Delhi, India

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