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Customer service, patient account technician

Location:
Virginia Beach, Virginia, United States
Posted:
May 31, 2018

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Resume:

**** ******* **, ******** ***** Va ******757-***-*****ac5pbc@r.postjobfree.com

Robin Douglas

Objective

To obtain a position that will enable me to use my strong organizational skills, customer service background, and ability to work well with people.

Experience

2013-Present

Children's Hospital of the Kings Daughters

Norfolk,Va

Lead Patient Account Technician

Greets, instructs, directs and assists patients and visitors upon arrival to the service area

Collect copays, answer phones, copy, fax, print

Insurance verification

Works collaboratively with various departments on patient access related information

Patient Registration

Responsible for accurate data collection, documentation, and data retrieval with computerized systems

Schedule appointments and maintain physician schedules

2009-2013

Robin’s Nest Home Daycare

Virginia Beach, VA

Owner

Greet parents as children arrive in the morning and leave in the evening

Prepare and supervise meals and snacks

Plan and execute daily plans, activities, trips and lessons

2007-2009

Children’s Hospital of the Kings Daughters

Norfolk, Va

Patient Acct Technician

Meet and greet patients

Collect copays, schedule appointments, answer phones, copy, fax, print

Insurance verification

2006-2007

Alltel, Inc

Virginia Beach, Va

RAC Representative

Answer incoming calls regarding cell phone activation

Place orders, activate cell phones

Assist outside agents with general customer service questions

Education

2013-Present

University of Phoenix

Bachelor of Science in Healthcare Administration-Graduate 2/2018

References

References are available on request.



Contact this candidate