Manager Sales

Sertaç Yüceoğlu

*** ********* *****, **********, **

502-***-**** ***************@*****.***

EDUCATION

Bachelor’s Degree of Science 2014-2017

Istanbul Beykent University, Istanbul, Turkey

Business Management

Associate’s Degree of Science 2010-2012

Mersin University, Mersin, Turkey

Logistics

Study Abroad 2013-2014

Centennial College, Toronto, Canada

English Language

EMPLOYMENT HISTORY

Export Sales and Operations Specialist

Plaset Plastic Packaging Inc. Istanbul, Turkey March 2017- April 2018

Ensured right product creation, quantity and price are achieved for each order

Acted as coordinator between customer and factory to ensure that products are manufactured correctly and shipped at the right times

Solved problems occurring from start of offer/order until the delivery of product to the customer. Analyzed and delegated after-sales problems to responsible departments

Conducted market analysis on the field. Researching for potential and sustainable key clients in territories

Established and adjusted product prices by monitoring costs, competition and economic indicators

Worked with finance department on tracking customer payments

Attended fairs and exhibitions to promote company and its products

Collaborated with marketing department to use marketing channels more efficiently

Export Sales and Operations Specialist Jan 2016-Jun 2016

Alniz Display Company, Istanbul, Turkey

Maintained positive customer relations while researching and securing new clients for the company

Represented the company on trade missions, furthering strategic commercial communications and branding efforts

Monitored shipments to ensure on-time delivery and customer satisfaction

Negotiated with customers, replying to inquiries, and prepared quotations to meet needs while maintaining company expectations

Import and Export Department Internship Sep 2012-Jan 2013

Containerships Shipping and Transportation, Mersin, Turkey

Reviewed and established procedures and documentation policies for

import/export compliance

Updated current global market trends to adapt business strategies

Mediated between customers, warehouse, and shipping company,

maintaining contact to prevent any defects or miscommunications

Import and Export Department Internship May 2010-Aug 2012

United Arab Shipping Company, Mersin, Turkey

Tracked and documented financial information for company use, such as invoices, purchase orders, budgeted expenses

Researched and informed clients of relevant trade regulations and procedures

Worked closely with management to organize and plan company work processes

Coordinated with production, logistic, and shipping yard personnel

SKILLS

English Language (Fluent)

Turkish Language (Fluent)

Microsoft Office Programs:

oWord

oExcel

oPowerpoint

Keysoft Solutions software

Technical and Creative writing

Social Media Platforms:

oFacebook

oInstagram

SAP(Basic Level)

REFERENCES

Marwa Gattoussi, Export Manager

Alniz Display Company

*****.*********@*****.***

Geo Nedyalkof, Sales Manager

Plaset Plastik Company

***@*************.***

Hilmi Teker, General Manager

United Arab Shipping Company

*****.*****@****.***

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