Sales Forklift Operator Supervisor or Manager Lean 5S

PROFESSIONAL SUMMARY

SKILLS

WORK HISTORY

BENJAMIN

ROY

MARQUEZ II

**** *. ***** **, ********, Az 85304 (H) 602-***-**** **********@*****.*** Exceptional leader talented at motivating, communicating, and inspiring. Technically-savvy with outstanding relationship building, training and presentation skills. Meticulous Supervisor, excellent at juggling multiple tasks and working under pressure. Broad industry experience includes healthcare, sales and sheetmetal fabrication. Dynamic communicator who consistently exceeds goals and company expectations. Self-motivated

Conflict resolution

Extremely organized

Powerful negotiator

FEBRUARY 2011-MAY 2018

Prep Department Supervisor PMA Industries, Inc. Phoenix, AZ Developed and enforced a new process for employee standard work instructions and procedures which resulted in sustaining quality and quantity.

Checked all incoming/outgoing job orders for accuracy, quality and to ensure that all specifications were met.

Provided instructions, coaching and motivation to all employees with the lean concept and 5S developement.

Certified forklift operator January 17, 2018 score:78

.6 CEUs (6 contact hours) A crash course for the first-time manager or supervisor 4/4/18 Cultivated a cultural environment with vision and core values. Monitored and set goals for employee work performances and provided constructive feedback and coaching.

Organized workflow and ensured employees understood their duties or delegated tasks. JULY 2008-FEBRUARY 2011

EDUCATION

Sales Associate Western Environmental Phoenix, AZ Trained and served as a peer coach for new sales associates. Followed latest market trends.

Helped customers with questions, problems and complaints in person and via telephone. Suggested accessories and complementary purchases. Answered questions regarding the store and its merchandise. Demonstrated use and care of merchandise.

Developed positive customer relationships through friendly greetings and excellent service. Maintained adherence to all company protocols.

Kept work areas clean and neat at all times.

Prepared sales slips and sales contracts.

Updated computer inventory listings.

Maintained records related to sales.

High School Diploma:

Phoenix College Preparatory Academy, Phoenix, AZ

Majored in Business Management

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