Sales Customer Service

Darla Chavez

Denver, CO

**********@*****.*** - 303-***-****

Authorized to work in the US for any employer

WORK EXPERIENCE

Sales Associate

Ann Taylor Factory Store- Ann Inc. - Lakewood, CO - February 2017 to Present Part-Time Sales Associate-

Assist customers with suiting and clothing design, sales transactions, refunds, exchanges, credit card applications and payments, assist in fitting rooms, merchandising and maintain store appearance. Sales Associate

Marshall's Inc. - Golden, CO - October 2015 to Present Part-Time Sales Associate -

Back-up cashier, floor merchandising, restocking, assist in fitting rooms, maintaining overall store appearance and provide excellent customer service.

Sales Associate

Dillard's Department Store - Littleton, CO - September 2008 to January 2017 Sell and maintain the Women's ready to wear department which includes but not limited to, assisting customers with clothing design, sales transactions, returns, exchanges, refunds, issue store credit cards, credit card payments, online orders, merchandising, restocking areas, and always providing excellent customer service. Traffic Director

Clear Channel Communications - Denver, CO - July 2003 to March 2007 Maintain and reconcile daily broadcast commercial logs on the Viero Traffic System for four radio stations. Input client advertising contracts, edit commercial logs to maintain proper separation between products. Program commercial clocks, and coordinate with sales, programming and promotions. Commercial Log Editor

KTVD/UPN - Centennial, CO - July 2000 to December 2002 Commercial Log Editor (Oct 2000-Dec 2002.)

Daily editing of commercial log, timing programs, enter sales orders, assisting with commercial copy input, and coordinating with sales and programming departments. PROMOTED TO COMMERCIAL LOG EDITOR ABOVE.

Continuity Coordinator (Jul 2000-Oct 2000.)

Daily editing of commercial copy, edit commercial scripts, enter/revise sales orders, print sales contracts, maintain contract and production files, and provide agency client support. Travel Agent

Aloha World Travel - Boulder, CO - September 1997 to July 2000 Responsible for all aspects of leisure/corporate travel including airline, car, hotel, tours and cruises. Personal management of client accounts and maintaining client database. Weekly billing of ARC reports (Airline Reporting Corporation), on the Airline International Reporting System. Daily use of Apollo Focal Point, Sabre, and MS office systems. Continuity Director

Jacor Broadcasting - Denver, CO - November 1990 to January 1997 Continuity Director (Mar 1992-Jan 1997.) Daily input of commercial copy, edit commercial scripts, enter/revise sales orders, printing agency contracts, maintain contract and production files and provide agency client support.

PROMOTED TO CONTINUITY DIRECTOR ABOVE.

Administrative Assistant (Nov 1990-Mar 1992.) Daily coding of business accounts for billing, typing, maintain files, ordering office supplies and reception duties. EDUCATION

Web Design

Red Rocks Community College - Lakewood, CO

January 2008 to April 2008

Certificate in Accounting and Business

Accounting and Business School of the Rockies - Denver, CO September 2007 to December 2007

Certificate in Travel Reservations

Travel Trade School, Inc. - Boulder, CO

January 1997 to March 1997

AWARDS

Sales Associate

April 2015

Was given the Pacesetter Award from Dillard's in 2013 and in 2015 for excellence in exceeding in sales in the Ready to Wear Department.

ADDITIONAL INFORMATION

I have over fifteen years of customer service and sales experience. I enjoy working with people and learning from them as well.

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