Software Developer

YIJUN (eJune) YANG

Phone: 847-***-****; E-mail: ******@*****.*** Address: 190 W Johnson Street, Palatine, IL

EXPERIENCE & SKILLS:

Experienced with all phases of the software development life cycle; Business requirements definition, functional design, architectural design, detailed technical design, software documentation, implementation, debugging, unit and integration testing, deployment and software support.

Intensive experience in Tibco BW, SQL, EMS, MQ, xslt, WSDL, SOAP, Eclipse, REST, Jenkins. Microsoft Office products (Visio, Excel, Word, Access, PowerPoint, and SharePoint).

Led teams of onshore and offshore contractors. Assigned tasks, mentored and reviewed performance. Effective cross-functional leadership skills with business leaders and SMEs.

Over seventeen years of experience working in on-demand customer support roles; proven track record of successfully undertaking multiple high priority tasks of varying complexity with aggressive timelines.

Excellent analytical and problem-solving skills. Expert on Agile, Scrum and Waterfall software development methodology.

Results orientated with intensive experience in negotiation and time management. Detail-oriented, enthusiastic self-starter. High performer as an individual contributor and in a group setting.

Effective communication skills, both verbal and written in English and Chinese.

Adaptable - learns new technology quickly.

WORK EXPERIENCE:

Tata Consultancy Services Client - Citigroup Inc. Irving, Texas

8/2017

to

Present

I.T Tech Lead/Tibco Consultant Gather requirements from business users and convert them into technical requirements and detailed technical design, flow chat. Estimate work load for the team that will allow deadlines to be met as determined by the Citi business user. Currently manage over 14 onsite and offshore team members daily so that critical milestones will be met. This management entails monitoring the overall team progress that includes reviewing code, analyzing defects, ensuring appropriate steps are taken to correct. This is an iterative process that involves daily oversight of key team members while at the same time ensuring the management team is cognizant of progress. Work on Agile and Waterfall delivery model as it pertains to implementation of Citi’s critical retail credit card systems. Specifically, involved in all critical phases that include conception, initiation, analysis, design, construction, testing, deployment and maintenance.

Developed the Process Flow Diagrams to specify business logic of the work flow model, design documents and release note.

Analysis of the Requirements and Preparation of Estimations, Detailed Level Design, Unit Test Cases and Technical deliverables.

Involved in all phases of testing, which includes Unit Testing, Systems and Integration Testing.

Involved in debugging of various defects reported in QA and Production.

Experience in handling the 24*7 production support for major applications and involved in handling the problems raised by the users.

Handled change requests and maintenance requests for projects running on TIBCO environment.

Well acquainted to Scrum ceremonies (Planning – Estimation and Tasking, Standup, Sprint Review, and Retrospective), Spring frame work.

Management status reporting so that team manager and business managers are abreast of progress.

United Airlines, Inc. Chicago, Illinois

7/2016

to

12/2016

Business Analyst. Business analyst for 3 different teams, Safety team, Maintenance Parts Ordering team, and Maintenance Performance Monitoring Team. Gathered information from business user, understood user’s need, provided a IT solution to business user, help user define the requirement, wrote functional design document, set the scope and timeline for each project, create architectural diagrams for IT team. Showed effective communication and negotiation skill. Expert on Agile software development methodology.

Designed, developed and executed key performance dashboards for the SVP/VP team

Project lead on the new United parts ordering project team

Upgraded the safety reporting system to meet government requirement

1/2011 to

7/2016

Lead Software Developer/Technical Business Analyst. Led team of contractors and executed many business-critical projects successfully within agreed timelines and on budget. For all projects, gathered information from user, understood user’s need, provided a IT solution to business user, help user define the requirement, wrote functional design document, set the scope and timeline for each project, create architectural diagrams for IT team. Showed effective communication and negotiation skill. Expert on Agile software development methodology. Worked with several different IT teams to perform, technical design, create architectural diagrams, coding (Tibco BW, xml, xslt, EMS messaging, MQ, SQL, and SOAP), testing, debugging, and deployment. Maintained Tibco DEV and QA environments. Continued to monitor and support all projects post-implementation, 24/7. Extensive Experience in configuration, implementation, deployment and troubleshooting of TIBCO Active Enterprise Suite of applications TIBCO Business Works, TIBCO Designer and TIBCO Administrator. Hands on experience in Web Services using REST and SOAP with skills in understanding and implementing Service Oriented Architecture (SOA).

Designed, developed and executed United Occupational Injury System

Maintained Safety project

Redesigned, implemented United Passenger Security project

Designed, developed and executed Hub Management system

Improved several Payroll projects

7/2008 to

1/2011

Lead Software Developer/ Technical Business Analyst. Led critical integration projects during the merger of Continental and United Airlines. Understand the current state from Continental Check In system. Identifies systems and technical constraints, potential technology risks, and document possible mitigation strategies. Analysis the gap between Continental and United from functional and non-function stand points. Coordinated the work of both our offshore and local United and Continental team members, assigning tasks, reviewing their job, and communicated between the developers, business analysts, and our business users. Always led constructive discussion so that the team could find the solution for every problem faced.

Lobby Check In System

Curb Check In System

4/2007

to

7/2008

Lead Software Developer Led the airport production support team to develop, implement, and support the strategic out-sourcing plan. Facilitate knowledge transfer meetings and coaching vendors. Successfully executed key business critical airport applications with new outsource vendors. Also, worked as Subject Matter Expert supporting several critical airport applications, managed several distributions, worked with help desk to solve IT problems based on 24/7.

Lobby and Curb Check In System

Cockpit Access Verification System

Irregular Operations Passage Compensation System

Travel Document System

Ticketing System, Boarding System, Baggage System,

Special Service Request System

1/2005

to

4/2007

Senior Software Developer. My work involved tracking and analyzing users’ needs while integrating those needs into several of United mission critical existing airport applications under minimal direction; supporting United staff around the world via phone, e-mail and/or remote access; and conducting procedures, configurations, and testing of software components and systems in a team-oriented environment and under intense deadline pressure.

Successfully implemented 2 releases for Lobby and Curb Check In System each year.

Designed, Coded, Tested Cockpit Access Verification System

Improved Travel Document System

10/2000

to

1/2005

Software Developer. Coded, tested and debugged several United mission critical airport applications using Visual C++ based on the business requirements. Delivered high quality software for each project.

Irregular Operations Passage Compensation System

Ticketing System, Boarding System and Baggage System

Special Service Request System

DNS Technologies, Inc. Chicago, Illinois

7/1999

to

10/2000

Computer Consultant. Assisted small business with their IT strategy. Implemented software solutions for each small business. Worked on a variety of projects, helped clients to trouble-shoot (via phone or on-site), configured and/or debugged their systems, programs and networks. In addition, modified several programs for clients based on their needs using Visual C++.

EDUCATION:

Bachelor of Science, Computer Science

Iowa State University

Bachelor of Arts, History

Beijing University, Beijing China

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