Customer Service, Sales, Event Planning
Resume:
Mackenzie Less
O’Fallon, MO 63368
*************@*****.***
Education
Current Day
Maryville University, St. Louis
Attending Maryville University in the fall; Majoring in Marketing, Minoring in Communications [Barat Scholarship]. Selected as a member of Maryville’s Dance Team [Athletic Scholarship]. Work Experience
August, 2017 - Current Day
Mod Boutique, Ladue - Sales Lead
● Provide a personal level of customer service by assisting customers shopping needs and accepting POS payment.
● Completion of administrative tasks including answering phone calls, answering questions, cleaning the store at the end of the day, and restocking clothes as needed.
● Growing knowledge of marketing with planning of special events and promotion of them, and commision-based sales in business.
April, 2017 - August, 2017
Palm Beach Tan, St. Peter's- Tanning Consultant
● Provide a high level of customer service assisting customers tanning needs, accepting POS payments, and performing various administrative tasks.
● Clerical responsibilities including answering phones, answering questions, cleaning tanning beds, etc.
● Growing knowledge of marketing and commision-based sales in business. May, 2016 - April, 2017
Rockin’ Jump, O’Fallon- Front Desk Cashier, Party Host, and Cafe Worker
● Greeted all incoming guests and maintained a professional but fun manner at front desk.
● Answered phones, responded to member questions, and completed sales transactions.
● Managed booking, scheduling, and hosting of birthday and group party appointments.
● Prepared guest beverage and food orders in a timely and courteous manner. March, 2015 - May, 2016
O’Charley’s, O’Fallon- Hostess
● Greeted guests and escorted them to table or waiting area.
● Made reservations, answered phones as well as made confirmation calls.
● Cleared tables and cleaned/sanitized all surfaces between guests. Leadership Activities
● Elected to be the Marketing Coordinator for the 2018-2019 Go Saints Team
● Leader for a Study Abroad Marketing Research Project for CHARGit, London 2018
● Maryville Dance Team member
● Student Athlete Advisory Council member for the dance team Community Service Activities
● Maryville Reaches Out Day 2017, I volunteered at Forest Releaf of Missouri to help pull weeds from the trees.
● National Honors Society we participate in multiple community service projects including blood drives, Veterans Assemblies, and volunteering at community events.
● Student Council we conduct community service projects including putting on a Canned Food Drive, a Turkey Drive, supporting Threads of Hope, and putting on MDA Madness week.
● I completed 50 hours of community service outside of school for the A+ program. Awards and Honors
● Honor Roll - Above a 3.5 GPA; Highest Honor Award - on honor roll all four years
● All Academics Award - above a 3.5 GPA while playing a sport, all four years
● Cum Laude Award - 3.8 GPA
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