Security Officer Customer Service

*** ******* **** **********, ** ***** (C) 618-***-**** (H) 618-***-**** ********@*****.***

Professional Summary

An industrial Production Supervisor with management experience and exceptional people skills. Well versed in meeting the daily quota, maintaining quality and quantity of daily productions, who desires a challenging role as a Production Manager. Skills

• Production Scheduling

• Quality Control Standards

• 5S Methodology

• Product Quality Dedication

• Excellent communication skills

• Product Inspection

• Culturally Sensitivity

• Leadership

Work History

Production Supervisor 9/2017 –Current

Menasha Packaging– Edwardsville, Il

• Responsible for maintaining and enforcing safety procedures on the production line.

• Responsible for line efficiency that supports the production goals of the company.

• Responsible for developing and mentoring line leaders to grow within the company.

• Responsible for working in a technical nature using independent judgment within the limits of general practices and standards

• Responsible for achieving production schedules and product requirements by applying lean manufacturing/synchronous principles with emphasis on variation reduction Production Supervisor 6/2017 –9/2017

General Motors – Wentzville, MO

• Responsible for supervising the cleanliness and productivity of production floor.

• Responsible for training team members to utilize air pressure machines and other tools of choice.

• Responsible for administering payroll duties for an assigned set of team members. Production Supervisor 2/2017 –06/2017

Westrock – Edwardsville, Il

• Responsible for managing as the safety coach for team leaders in order to produce efficiency.

• Responsible for proactively pursuing the vision established for the area and foster an atmosphere of teamwork and cooperation

• Responsible for managing the AS400 system and CITRIX payroll system. Production Group Leader 6/2015 –12/2016

General Motors – Wentzville, MO

• Responsible for assisting in executing the business plan for production in the General Assembly, Body Shop, Paint, or Injection Molding areas

• Responsible for proactively pursuing the vision established for the area and foster an atmosphere of teamwork and cooperation

Joel A. Grinston

• Responsible for supervising a medium to large group of employees involved in plant production and/or maintenance operations and practicing leadership skills that help develop the team

• Responsible for working in a technical nature using independent judgment within the limits of general practices and standards

• Responsible for achieving production schedules and product requirements by applying lean manufacturing/synchronous principles with emphasis on variation reduction

• Production Supervisor 11/1995 –3/2015

Amsted Industries – Granite City, IL

• Responsible for operational improvements to enhance quality, improve production times and reduce costs

• Responsible for consulting welding chart specifications to select appropriate type and thickness of metal

• Responsible for developing productions tracking and quality control systems, analyzing production, quality control, maintenance and other operational reports to detect production issues

• Responsible for supervising team of six skilled TIG and MIG welders and helping them fabricate weldments to dimensional tolerances

Security Officer 1/2011-3/2012

Security Service of America-St. Louis, MO

• Responsible for securing property and monitoring the surveillance system

• Responsible for scheduling, staffing, and assistant housekeeping

• Responsible for switchboard operations

• Responsible for presenting customer service to vendors Security Officer 4/1993-10/1995

Casino Queen- East St. Louis, IL

• Responsible for securing property, patrolling lot, and monitoring surveillance cameras.

• Responsible for personally escorting customers with large winnings for customer safety

• Responsible for customer service as needed to public Security Officer 6/1992-9/1994

Whelan Security-St. Louis, MO

• Responsible for securing metrolink trains and parking lots

• Responsible for enforcing fair guidelines including ticketing violated fare rules. Front Line Supervisor 7/1989-4/1992

Hardees- Fairview Heights, IL

• Responsible for supervising employees on day to day operation for production and waste

• Responsible for scheduling, inventory and closing procedures Education

High School Diploma 1984

Lincoln Senior High School- East St, Louis, IL

Accomplishments

• Created, directed, coordinated and assigned manpower to efficiently meet production requirements.

• Supervised first shift operations and more than 55% production and assembly line staff. Trainings

Safety and PPE

Special Leadership

Skill Path

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