Sales Customer Service

Objective

My objective is, to help this company produce products in a timely fashion, while still maintaining the upmost quality.

Profile

I am a self-motivated, with a successful 16-year track record of tool and die making. I also have a talent for quickly mastering new technology. I tend to be diplomatic and tactful with professionals and non-professionals at all levels. I have demonstrated history of producing accurate products, while under a short timeline. I am very flexible and versatile – able to maintain a sense of humor under pressure. I am poised and competent with demonstrated ability to easily transcend cultural differences. I thrive in deadline-driven environments. I have excellent team-building skills.

Skills Summary

uProject Management

uBench work

uMasterCam

uGeneral Office Skills

uSolidworks

uComputer Savvy

uCustomer Service

uScheduling

uMarketing & Sales

uKubotek Keycreator 2011

uG & M code Programming

uFront-Office Operations

uProfessional Presentations

uPro Engineer

Professional Experience

CNC PROGRAMMER/CNC OPERATOR/MACHINIST

uProgrammed and operated CNC wire edm, CNC vertical mills, and CNC lathes.

uSetup CNC machines for operators.

uSetup and operate manual machines like: grinders, mills, lathes, and etc.

CUSTOMER SERVICE/MARKETING/SALES

uIncreased sales by 15% for the yearly total.

uWrote up quotes and estimated job hours.

uWrote purchase orders for materials used in the jobs.

uWorked with costumers on a daily basis.

DIE MAINTENANCE

uTroubleshooting skills with progressive, transfer, draw dies.

uScheduled dies for regular preventive maintenance.

uTracked cost of maintenance and downtime.

TOOL DESIGN/CAD DESIGN

uDesigned new molds, dies, machines, and other various tools.

uUpdated existing prints.

uUsed digitizing machine to create prints and programs for CNC machines.

Employment History

CAPCO, LLC – Columbus, IN

Die Specialist, Die Maintenance Group Leader, October 2015 to Present

FAURECIA GLADSTONE DIV – Columbus, IN

Toolmaker, April 2011 to September 2015

BETA MACHINING & FABRICATING – Seymour, IN

Foreman, CNC Programmer, Tool Designer, and Sales, Jan 2006 to March 2011

CONCEPT TOOL & ENGINEERING– North Vernon, IN

CNC Programmer, Tool Designer and Operator, Feb 2005 to Jan 2006

MONTROW TOOL & MACHINE – North Vernon, IN

CNC Programmer and Operator May 2002 to May 2005

Education

SOUTHEASTERN CAREER CENTER – VERSAILLES, IN

Cad/Cam Degree, 2001

GPA: 3.89/4.0

JENNINGS COUNTY HIGH SCHOOL – NOTH VERNON, IN

General High School Diploma, 2001

GPA: 3.2/4.0

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