Michael J. Frick

** ******** *****

Nashua, NH. *3063

603-***-**** – ac5ogj@r.postjobfree.com

Sr. Technical Writer/Engineer/Illustrator/CAD/Project Manager

PROFESSIONAL PROFILE

Versatile and highly-organized authority on various technical publications in the computer and engineering fields, including hardware and software. Concise, detail-oriented writer/engineer with a firm commitment to accurate project completion. Expertise in technical writing, project management and engineering design. Proficient in both Apple and PC environments.

EXPERIENCE

2/2015 – 5/2018 ConEst Software Systems Manchester, NH

Senior Technical Writer/Technical Illustrator/

Write comprehensive end-user software and training manuals using FrameMaker & MSWord for electrical contractor software products. Write online help using MaCap Flare. Create reports using Crystal Reports. Create illustrations using Adobe Illustrator as an added visual aid. End-user manuals used for installation and software product usage. Training manuals for student instruction & tests. Instructor manuals contain answers to questions in student tests. Interview SME’s for documentation accuracy. Maintained all technical documentation files.

2/2005 – 2/2015 GENTEX Corp. Manchester, NH

Senior Technical Writer/Technical Illustrator/CAD

Write product specifications, design specifications, comprehensive hardware & software end-user, service, training and internal technical manuals using FrameMaker & MSWord for Light Vehicle Intercommunication Systems. Utilize digital photography and create illustrations using Adobe Illustrator, Ashlar-Vellum, and SolidWorks as an added visual aid. Manuals used for disassembly, repair, upgrade, reassembly and test of system. Write and utilize TM’s, specifications, interview SME’s, etc., plus mechanical drawings and circuit schematics as a reference. Maintained all technical documentation files.

Create solid model parts, assemblies and drawings utilizing SolidWorks.

2/2004 – 1/2005 Kollsman, Inc. Merrimack, NH

Sr. Technical Writer/Editor/Illustrator - Contract

Wrote comprehensive end-user manuals using MSWord for laser night targeting system, including FLIR and TIS. Manuals used for disassembly, repair, upgrade, reassembly and test of system and all test equipment required for service of weapon system. Access clean room and use HMU test equipment. Use TM’s, interview SME’s, etc., plus mechanical drawings and circuit schematics as a reference. Maintained all technical documentation files. Technologies Included:

FLIR - Electromechanical and PCB assemblies. Procedures to remove, repair, & reinstall

TIS - Electromechanical and PCB assemblies. Procedures to remove, repair, & reinstall

7/2003 – 12/2003 Automated Assemblies Corp. Clinton, MA

Senior Technical Writer/Editor/Technical Illustrator - Contract

Wrote comprehensive hardware & software end-user, service, and training manuals using FrameMaker for robots and automation in the plastics mold industry. Captured screen shots using PaintShop Pro. Manuals used for operation, disassembly, repair, upgrade, reassembly, and test of robots & plastic mold machines. Used electrical/mechanical specifications, mechanical drawings and circuit schematics as a reference. Maintained all technical documentation files and coordinated translations. Technologies included:

FLIR - Electromechanical and PCB assemblies. Procedures to remove, repair, & reinstall

Axis Robot - Electromechanical and PCB assemblies. Procedures to remove, repair, & reinstall hardware and describe software functionality.

-Axis Articulated Arm Robot - Electromechanical and PCB assemblies. Procedures to remove, repair, & reinstall hardware and describe software functionality.

6/2002 – 6/2003 Delta Design, Inc. Littleton, MA

Senior Technical Writer/Editor/Technical Illustrator

Wrote comprehensive hardware & software end-user, service, and training manuals using FrameMaker for TOS Handlers. Utilized Adobe Illustrator as an added visual aid. Captured screen shots using SnagIt. Manuals used for operation, disassembly, repair, upgrade, reassembly, and test of IC strips. Used electrical/mechanical specifications, mechanical drawings and circuit schematics as a reference. Maintained all technical documentation files. Was assigned to Teradyne, Inc. to document their ATE software (GUI) and hardware interfaces to the Delta Design TOS Handler. Technologies included:

I.C. Strip Handler - Electromechanical, PCB assemblies, Pneumatics & Software.

Write procedures to operate, remove, repair, & reinstall hardware and describe software functionality.

2/2002 – 6/2002 MITRE, Inc. Bedford, MA

Technical Writer/Editor - Staff

Wrote comprehensive end-user manuals using MSWord for C2 Enterprise Architecture. Manuals used for end-user operation, hardware and software identification, hardware and software installation, hardware repairs, hardware and software upgrade, and test of systems equipment. Interfaced with subject matter experts (SMEs) at remote sites for input, review and final acceptance of documentation. Maintained all technical documentation files. Obtained Secret Security Clearance. Technologies included but not limited to:

C2 & C3 Enterprise Architecture - PC & Software requirements to build C2 & C3 stovepipes.

Pre-Flight Checklists performed by aircraft personnel on classified hardware & software.

Michael J. Frick - page 2

EXPERIENCE (Cont'd)

8/2001 – 1/2002 Kollsman, Inc. Merrimack, NH

Sr. Technical Writer/Editor/Illustrator - Contract

12/2000 – 8/2001 Quantum Bridge Communications Andover, MA

Sr. Technical Writer/Editor/Illustrator

EDUCATION

3/2000 American Management Assoc. New York, NY

Certification

A Technical Writing Workshop - Writing User Manuals

8/1978 University of Lowell Lowell, MA

BSEE GPA: 3.8

Advanced Hardware Electronics - design and repair

Advanced Software Programming

2/1974 Sylvania Technical School Waltham, MA

Vocational GPA: 3.8

Hardware Electronics - design and repair

Software Programming

Company Sponsored Education

SolidWorks 3D Modeling

ISO 9000 Audit Training

Project Management and Engineering Project Management

Technical Writing English and Formats

UGII CAD/CAM Mechanical Design, Concepts and Operation

ASIC C Programming Concepts and Programming

C++ Programming Concepts and Programming

Microsoft Office (Word, Excel, and PowerPoint) Concepts and Operation

Adobe FrameMaker Concepts and Operation

Adobe PageMaker Concepts and Operation

Adobe Illustrator Concepts and Operation

QuarkXPress Concepts and Operation

KNOWLEDGE AND SKILLS

Application Skill Level Platform

MSWord Expert Mac & PC

MSWindows Expert PC

Adobe FrameMaker Expert Mac & PC

Adobe Illustrator Expert Mac & PC

Adobe PageMaker Intermediate Mac & PC

Paint Shop Pro Expert PC

Adobe Photoshop Intermediate Mac & PC

Adobe Acrobat Expert PC

SolidWorks Intermediate PC

Robohelp Intermediate PC

SnagIt Expert PC

Eudura Expert PC

Lotus Notes Expert PC

Outlook Expert PC

WebWorks Publisher Intermediate PC

CorelDraw Intermediate PC

Visio Expert PC

CaptureEze Intermediate PC

Linux Red Hat Intermediate PC

Scanner Operation Expert Mac & PC

PCB Repair Expert N/A

Illustrating Expert Mac & PC

MadCap Flare Intermediate PC

Crystal Reports Intermediate PC

COMMUNITY SERVICE

Harley Owners Group

Wounded Worrier Project

Mothers for Daughters Cancer Breast Research

Toys for Tots

Homes for our Troops

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