Manager Project

STEFAN GORECKI

309-***-**** **************@*****.***

Skills Summary

Experienced and adaptive IT Program, Project, Service and Risk Management expert (SAFE SA, SAFe SSM, SAFe POPM, CPCU, CPM, SCRUM Master and ITIL) capable of leading programs, complex projects and managing budgets using a variety of solution development methodologies. Capable of identifying, assessing and mitigating enterprise and IT risk (CRISC) without impeding solution development or delivery. Proven leader and mentor in delivering results through innovation, optimization of processes and empowered, collaborative teams. Analytical thinker capable of navigating complex problems and resolving issues with limited resources.

Experience

State Farm Insurance

Service, Project and Risk Manager June 2017 – December 2017

Introduced SAFe agile practices which increased time to market for 50% of the functions objectives.

Thought leader for IT Risk Management transformation activities including the introduction of risk management practices into agile solution development methodologies resulting in more informed decisions earlier in the solution development phase.

Developed IT Risk and Compliance Program Charter, a Target Operating Model and IT Risk and Compliance roadmap through collaboration with an external consultant.

Ensured risk and compliance “due diligence” on IT projects by forming a team of skilled IT Risk Advisors/Facilitators to perform Information Security Risk Assessments.

Project Manager March 2013 – June 2017

Researched, developed, and implemented a plan to implement an IT Risk Management framework for State Farm Insurance to ensure IT projects proactively performed risk and compliance activities.

Led State Farm’s Cyber-Security Defense Center (CSDC) capability assessment and implemented recommended changes to protect policyholder information.

Project Manager February 2012 – March 2013

To improve internal communications and customer experience, directed complex efforts to deploy and support CISCO's Unified Communications (UC) solution to several large State Farm Operation Centers.

Promoted team collaboration, innovation, and streamlining Operation Center cutovers to allow for and include the decommissioning of the old Avaya infrastructure.

Program Manager May 2011 – February 2012

Provided direction, education, guidance and resources to plan, design and develop IT solutions considering digital standards, requirements and methodologies through the creation of a Digital Development Center Program.

Advanced project risk and dependency management facilitating processes with multiple development center programs to increase program and project delivery success rates.

Program Manager February 2008 – May 2011

Improved enterprise collaboration by deploying collaborative tools (SharePoint, Instant Messaging, Search Engines, etc.) and processes, developing end-user skills, and partnering with key department executives to form an “Information Workplace” program/initiative.

Project Manager February 2006 – February 2008

Protected State Farm policyholder data by leading a variety security infrastructure upgrade efforts (Anti-Virus, IDS, Firewall/Network, etc.).

Improved State Farm Agent and customer collaboration by deploying social networking capabilities like Facebook, Twitter and YouTube.

Service Manager February 1999 – February 2006

Optimized IT support operations by leading the development of knowledge items and proactive monitoring of incidents through automation to create effective incident/change management technical support teams for the State Farm Enterprise.

Increased IT support operations service levels and accountability by promoting Service Management tools, processes and advancing Service Level Agreements and objectives.

Application Developer/Senior Analyst February 1987 – February 1999

Increased the productivity of Property and Casualty Insurance Underwriting operations through the development and supporting numerous end-user applications.

Education

Bradley University. Bachelor's degree in Computer Science, Minor in Business.

Significant Certifications

Leading SAFe (SA), SAFe Scrum Master (SSM), SAFe Product Owner/Manager (POPM)

Certified in Risk and Information System Controls (CRISC) – ISACA

SCRUM Master – SCRUM Alliance

Certified Project Management – Project Management Leadership Group

TITIL Version 3 Foundation Bridge-9ITILv3FB – ITIL Certified

Chartered Property and Casualty Underwriter (CPCU) – Society of CPCU

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