Insurance Customer Service Representative

Patricia A Sullens

**** ** **** * Oklahoma City OK 73122 * 405-***-****

OBJECTIVE:

To obtain a position within a company environment that would give me the opportunity to utilize my years of office knowledge and experience in the insurance industry.

PROFILE:

Extremely Motivated, Complete Projects Ahead of Deadlines, communicates well with the Client, Learn New Programs Quickly, Can Adjust to Any Situation, determine a Plan of Action and Move Forward to solve Problems.

SKILLS:

AMS 360

Applied Epic

Tam

AMS

Agency Pro

Easy Apps

Agency Matrix

MS Word

Excel

DocuSign

Facsys

Paperport

10 Key by Touch

Very Computer Literate

POLICIES:

BOP

Commercial Auto

Transportation

Surety

General Liability

Directors and Officers

Truckers Coverage

Professional Liability

Commercial Property

Inland Marine

Workers Compensation

Various Monoline Coverages

INSURANCE COMPANIES:

The Hartford

Progressive

Travelers

Mercury Insurance

Central Insurance

Hanover

Ohio

Zurich

Liberty

Main Street

Columbia

PROFESSIONAL:

Regarding the following employers, the position with each was as a Commercial Account Manager that maintained the book of the business, updated the system, booked the premium involved, fielded all questions and provided service to the insured when needed. These responsibilities also involved working closely with the underwriters in order to provide the best coverage at the best premium.

The following are those agencies that I have been associated with since beginning my insurance career in 1985

.

THE INSURANCE CENTER AGENCY INC, January 2017 to May 2018

DAWKINS INSURANCE AGENCY INC, January 2012 to January 2017

COMMERCIAL INSURANCE.NET LLC, June 2010 to December 2011

Returned back to working in the city to be closer to older relative

KCK INSURANCE AGENCY LLC – January 2007 to June 2010

Now TBS INSURANCE AGENCY, LLC

MEYERS REYNOLDS INSURANCE AGENCY – May 2006 to November 2006

Now AG EDWARDS

COLE, PAINE & CARLIN – May 2003 to May 2006

US NATIONAL INSURANCE AGENCY – NOVEMBER 2001 TO NOVEMBER 2002

Bank was sold and the agency was closed

PROFESSIONAL INSURORS – NOVEMBER 2000 TO November 2001

NORTH AMERICAN INSURANCE GROUP – May 1996 to November 2000

Now INSURICA

CHURCH MUTUAL INSURANCE COMPANY – 1985 to 1996

No longer has an operating office in Oklahoma City

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