Megan

Heffernan

Project Manager

Personal Info

Address

East Orlando, Florida

Phone

407-***-****

E-mail

ac5nyb@r.postjobfree.com

LinkedIn

www.linkedin.com/in/MHeffernan

Skills

Program Management

Project Management (pending PMP

certification)

Lean SIx Sigma (pending Green Belt

certification)

Microsoft Office

Solutions Engineering

Process Analysis / Improvement

Business Development, Account

Management

Quality Assurance

Client / Staff Training

Software

Microsoft (SharePoint, Outlook,

Project, OneDrive, Word, Excel,

PowerPoint, OneNote, Access,

Exchange, Skype for Business, Visio,

Yammer)

Experience with: Footprints, Request

Tracker, FogBugz, JIRA, SQL Server,

QueryJSP, HTML, XML, Java, Python,

Rational Functional Tester, HL7,

Apache server, Weblogix, Windows

Server, Miscellaneous HIM and RIS

applications

Experienced Project Manager with a background in healthcare specializing in IT Implementations and Research & Development projects. With 18 years experience growing a start-up venture to managing over $100 million of revenue, I am seeking to leverage my leadership and professional expertise as a project manager.

Experience

07.2017 -

12.2017

Senior Solutions Project Manager

VoxGen

Temporary 6-month contract

Served in a consulting role working with a team of engineers to define client needs, devise solutions, and deliver projects on vision, on time, and on budget. Responsible for maintaining the integrity of the client solution, working closely with Account Executives, key VoxGen work package owners, prospects and partners as a subject matter expert to demonstrate how VoxGen’s various product and service solutions meet and exceed customer requirements. 08.2016 -

12.2016

Senior Release Project Manager

Nuance Communications

(Healthcare Division, Mid-Market R&D) #1 KLAS category Leader for Quality three years in a row. Focuses on development of award winning clinical documentation and medical records solutions. The Mid-Market platforms support over $300 million in revenue.

Successfully managed multiple small, medium, and large-scale projects and platforms simultaneously across all phases of development from coordinating with customer for requirements gathering and managing expectations through Quality Assurance, BETA implementation and final general availability of new functionality: monitor workflow, timeline adjustments as needed, collaborate with inter-disciplinary teams to achieve project milestones, plan project sprints, make vital decisions and drive decision making process, status/cost/resource estimates/plans/reports. Senior member of Compliance Management Team. 07.2011 -

08.2016

Senior Manager, Application Engineering & Development Nuance Communications

(Healthcare Division, Mid-Market R&D)

Successfully managed multiple small and medium projects simultaneously across all phases of development of web-based clinical documentation platform from meeting with customers to gather requirements and manage expectations through quality assurance and final general availability of new functionality: monitor workflow, timeline adjustments as needed, collaborate with inter- disciplinary teams to achieve project milestones, make vital decisions and drive decision making process, status/cost/resource estimates/plans/reports. Senior member of Compliance Management Team. Provided over-site for platform consolidation project while managing over $100M revenue. 07.1997 -

06.2011

Senior Manager, Accounts & Implementations

Webmedx (acquired by Nuance Communications - June 2011) As one of 5 members of the Webmedx start-up team, successfully led cross- functional teams for 65+ new RIS and CDI platform implementations including development of project plans, requirements documentation, training documentation, scheduling, and management of operations support. Identified new and cross-sell opportunities and provided technical sales support. 1

11.1990 -

06.1998

Tax Staff Associate

Tax Associate (1996 - 1998)

Promoted to Wealth Management/Fiduciary Trust tax staff. Administrative Manager (1990 - 1996)

Reporting directly to the Senior Tax Partner, Provided administrative and tax support to the tax partners and US and Expat State & Local Tax teams. Education

03.2018 -

06.2018

New Horizons Computer Learning Center

Project Management Professional (PMP) Certification Course - Sixth Edition

(Certification Pending)

Mastering Microsoft Project 2016

04.2018 -

06.2018

Council for Six Sigma

Lean Six Sigma Green Belt Certification Training - 2018 Edition (Certification Pending)

03.2007 HIPAAdvisory

HIPAA Administration

HIPAA Privacy

HIPAA Security

09.1996 -

03.2001

DeVry University

Focus on Business, Management Information Systems

2

Contact this candidate