Sr. IT

Gordon K. Fang

408-***-**** • ******.****@**.***

Information Technology Expert

Solutions-oriented IT Specialist with notable success directing a broad range of corporate IT initiatives while participating in planning and implementation of information-security solutions in direct support of business objectives.

Full stack hands-on experience leading all stages of system development efforts, including project management, requirements definition, evaluation, planning, infrastructure, testing, and support.

Adept at developing effective security policies and procedures, project documentation and milestones, and technical/business specifications.

Fluent in Mandarin and English.

Core Competencies: Network & Systems Security; Data Integrity/Recovery; Infrastructure Planning; Disaster Recovery Planning; Contingency Planning; Project Management; Risk Assessment; Cost Benefits Analysis

Professional Experience

Sr. IT Manager, Baidu USA, Sunnyvale, CA 9/2014 – 4/18

The first IT built IT environment in US region. Responsible for envisioning, planning, supervising, and overseeing IT operations include enterprise infrastructure and architecture, networks, data center, administration, and user support. Supported meteoric business expansion and growth from general corporate productivity tools to hybrid cloud and infrastructure services for product development, professional services and support, and user training. Key contributions:

Managed IT aspects including infrastructure, policies, procedures, and security assessment.

Oversaw budgets for projects, equipment purchases and upgrades.

Interacted and negotiated with vendors for IT projects.

Led, coached, motivated and managed performance of IT staff.

Researched new technologies and products to improve IT services.

Ensured helpdesk support customer satisfactions, and VIP relationship building.

Planned and deployed IT network infrastructure LAN, WAN, WiFi, VPN, and trouble shooting network and system problems.

Planned, implemented, and managed VoIP telephony, video conferencing devices.

Implemented and maintained NOC and R&D Labs including the infrastructure and systems of Xen, ESXi, Hyper-V, Linux GPU clusters.

System administration of NAS, Windows AD, Exchange, File server, DNS, DHCP, and Linux with LDAP integration.

Managed and supported multi-OS including Windows, MacOS X, Linux, iOS, Android OS.

Deployed and maintained Ticketing system and desktop deployment/management system.

Planned and deployed network security, endpoint security and encryption, disaster recovery processes including backup and restore of critical systems and user computers.

Sr. IT Officer, Alibaba Cloud Computing, Santa Clara, CA 4/2012 – 9/2014

Reorganized and improved IT infrastructure, including oversaw Datacenter in US region, global Windows domain integration, and Linux/NAS system consolidation. Managed IT team and budget planning, oversaw server/storage and planned for future growth. Key Contributions:

Planned and oversaw IT budget.

Managed IT team in performing customer support and data center administration.

Administrated Citrix XenServer and deployed NAS storages and performed data replication.

Implemented wireless network with RADIUS authentication.

Planned and implemented, and administrated secured network for US region.

Planned and implemented phone system and integrated with the systems in China HQ.

Coordinated Multiple IT projects with multiple team.

Implemented IT projects with open sourced resources to narrow down the cost.

Planned and deployed IT infrastructure at multiple sites.

Sr. System Administrator, Huawei Technologies, Santa Clara, CA 6/2009 – 4/2012

The first IT person with multiple key roles as Project Manager, IT Desktop Support Lead, NOC engineer, and Sr. IT Specialist within virtualization, Linux/Windows systems, storage and backup administration. Key Contributions:

Planned IT infrastructure and security projects, and coordinated vendors for US R&D HQ relocation and expansion.

Planned and deployed SGE server farms and NIS for single-logon in Linux development network.

Implemented Internal Wiki servers for documentation.

Designed and implemented US region R&D Data Center infrastructure including power measurement, UPS, cooling system, and server racks.

Deployed and administrated VMware ESX and VDI View for hundreds VM desktops and VM servers.

Large scale NetApp NAS/SAN environment planning, implementation and administration in US region and managed OnTap 8, Snap Mirror, Snapshot.

Deployed Aruba Wireless system.

Planned and managed EMC Avamar and Networker (Legato) enterprise backup solutions.

IP phone system implementation and administration.

Supervised desktop support team and served R&D engineers in US regional sites.

IT Lead, Apacewave Technologies, Fremont, CA 5/2006 – 3/2009

With start-up mentality, established and managed global Infrastructure for mitigating security risk. Designed and implemented security processes and procedures and perform cost benefit analysis on all recommended strategies. Analyzed workflow and organizational structure and recommended improvements to systems or structures to increase security, productivity and efficiency. Key Contributions:

Instrumental in developing and implementing Disaster Recovery Plans for corporate sites.

Created company policies and procedures governing corporate security, email and Internet usage, access control, and incident response.

Windows AD planning, implementation, administration, group policy, and maintenance.

Wireless LAN deployment with IAS authentication.

Implemented Google Apps cloud based services.

Implemented NAS storage with snapshot backup.

Implemented Linux Samba with Windows AD authentication.

Implemented intranet applications with LDAP authentication.

EDA tools and license installation, upgrade, and management.

Implemented SGE for Linux server farm for server load balancing.

Configured firewall with integrated IPSec VPN for clients and gateways.

Antivirus with personal firewall evaluation, implementation and management.

Deployed system imaging backup for workstations and laptops.

24/7 responsive supports and system monitoring both offices in China and US.

Sys Administrator, Delta Products Corp, Fremont, CA 2/2004 – 5/2006

Accomplished projects which enhanced process improvement and system integrations. Provided in-house HelpDesk support and user training. Key Contributions:

Evaluated and implemented mobile service to MS exchange.

AD and Exchange 2003 administration.

Windows domain migration from NT to 2003 AD enterprise.

Exchange, file, and printer servers’ migration and administration.

Spam mail filter server implement and maintenance.

Implemented Antivirus anti-spyware enterprise.

Wireless network deployment with IAS.

Implemented Video Streaming server for remote training.

Implemented IT Tracking System project.

Performed Windows server administration and desktop support.

Administrated and monitored IDP gateway.

Hardware and software evaluation and purchasing.

Server backup, restore and monitoring.

HelpDesk and remote support US branch offices.

Education and Credentials

Bachelor of Science Degree in Computer Science

San Jose State University, San Jose, CA

Professional Training and Certifications

Microsoft Certified Professional Engineer

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