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Plant Quality Specializing in Food, SAP QM

CALABARZON, Philippines
May 29, 2018

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Ray Pelayo

** **** ** ***** **., Vergonville Subdivision, Pulanglupa, Las Pinas City 1742

(02) 8745848 / (091*-*******

Career Summary

A highly analytical quality practitioner with a chemical engineering background and over 25 years of extensive experience in Customer Service, Manufacturing and Information Technology gained from a leading beverage manufacturing company. With a strong Quality Systems implementation background, has proven ability in leading teams and driving improvements both in the field and in the plant. Is innovative in problem solving and metrics monitoring and can comfortably operate in a SAP and ISO environment.

Work History

Eastern Blends Food

Ice Cream Manufacturing Company.

Plant Manager, Mar - May 2018

Princess Jolliant Corporation

Rice-based Food Manufacturing Company. Food Commissary

Quality Manager Feb – Nov 2017

oLeads Quality team in maintaining quality food.

oRepresents the company during meetings with client

oConcurrent Pollution Control Officer

Bevtech Inc.

A manufacturing support services company.

Fountain Consultant Oct 2014 - Current

oSubject Matter Expert (SME) on Fountain Operations, from in-plant syrup packaging, and CO2 tank filling, to dispenser pre-installation requirements and actual installation and operation.

oProvides technical assistance and guidance to client on fountain-related activities.

oSupports company’s clients’ needs re Fountain


An online home-based virtual assistant services company.

Ishido Jun 2014 – Current

Updates clients’ database. Monitors leads’ communication and databases, and files these accordingly.

Coca-Cola Bottlers Philippines (CCBP) 1988 to 2013

A leading soft beverage manufacturing company.

Quality Information & Metrics Manager Nov 2010 – Aug 2013

Generated and analysed technical information to facilitate decision making and problem solving in relation to the organizations’ quality performance. Introduced and trained new users to SAP Quality Management. Simultaneously managed and oversaw the Coca-Cola Company’s world-wide quality program (marketplace and on-premise sampling) in the Philippines

Selected Achievements

Increased efficiency in generating accurate consolidated weekly and monthly QA reports from 22 plants for monthly operations planning by collaborating with the plant QA managers in maximizing the use of SAP QM, BI and Sharepoint for reporting.

Achieved a "Strength" rating in the compliance audit done by Company auditors for the Technical and Quality team.

Launched and administered the Consumer Complaints database together with the company’s Call Center to provide management with a single view of consumer complaints.

SAP Quality Management Subject Matter Expert and Trainor Jun 2009 – Nov 2010

Took the lead in setting-up and implementing the Quality Management (QM) of the CokeOne project, a global project meant to align standard business practices and activities with the SAP platform.Project contribution effectively enabled CokeOne to get SAP up and running 2 months ahead of schedule.

Selected Achievements

Trained/equipped quality personnel from 22 plants nationwide on the use of SAP QM.

CCBP Plant Quality Manager

Calasiao, Pangasinan Sep 2008 – May 2009

Sta Rosa Plant 1, Laguna Jun 2007 – Aug 2008

San Fernando, Pampanga 2004 – May 2007

Carlatan, La Union May 2002 – 2004

Drove and executed programs for bottling plants to ensure compliance to Company and Regulatory requirements, and concurrently as Systems Internal Audit Chairman and Food Safety Chairman. Responded to product and food safety issues and incidents.

Selected Achievements

Directed project activities towards the successful ISO 22000 certification of the Sta. Rosa Plant 1 as the Food Safety and Internal Quality Team lead.

Directed quality activities towards the successful production of a micro-sensitive beverage in CCBP Sta. Rosa Plant 1, with the product meeting all Coca-Cola Company’s requirements.

Additionally acted as the Document Control Chair, aside from being the Internal Audit Chair in CCBP San Fernando plant.

CCBP Cadetship Trainee Jan 2001 – Aug 2001

Selected as one of the 15 employees to undergo the Cadetship Program, CCBP’s in-house plant supervisory development program. Was trained in all technical aspects of beverage bottling, as well as the soft skills of supervision. Ranked number five in the class.

Fountain QA Representative Jan 1996 – Apr 2002

Audited on-premise beverage dispensers & provided technical quality assistance to CCBPI key accounts, particularly Jollibee accounts.

Selected Achievements

Experimented and tested different water filter setup in different locations and water condition to provide the company with the best possible water filter for on-premise beverage dispensers.

Fountain Service Supervisor Dec 1990 – Dec 1995

Supervised on-premise beverage dispenser servicing and maintenance, and provided technical assistance to all CCBP accounts with on-premise beverage dispensers.

Selected Achievements

Standardized data capture via standard form and database to provide management data in tracking and benchmarking customer service.

Postmix Quality Control Technician Apr 1988 – Nov 1990

Audited on-premise beverage dispensers and provided management with key data on beverage quality parameters.

Selected Achievements

Provided strong supporting field data for the Company to choose and standardize better parts of the beverage dispensing equipment

Created quality database in the monitoring of beverages from the beverage dispensing equipment in various food stalls and restaurants

Professional License

Licensed Chemical Engineer, PRC Registration No. 0016658

Educational Background

Master in Computer Application (units)

La Salle University, 1989

B. S. Chemical Engineering

University of the Philippines, 1987

Selected Seminars / Trainings Attended

Year Training Where

2017 Basic PCO Training PCAPI, Mandaluyong

Basic PCO Training LLDA, Quezon City

2014 ISO 22000 Lead Auditor Certification SGS Makati

2013 Advanced Excel Mapua IT Center, Makati

SPC / Advanced SPC Neville Clark, Mandaluyong

2012 Basic Statistics Statistical Research And Training Center, Quezon City

Database Management Statistical Research and Training Center, Quezon City

2009 Frontline Leadership Training CCBPI

2008 ISO 22000 – Aligned HACCP CCBPI

GMP for Food Establishments Bureau of Food and Drug (now FDA), Muntinlupa

2007 Pollution Control Officer Training Water Environment Association of the Phil

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